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El Establo Mountain Hotel

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Garden
2 outdoor pools, open 7:00 AM to 9:30 PM, pool umbrellas
2 outdoor pools, open 7:00 AM to 9:30 PM, pool umbrellas
2 outdoor pools, open 7:00 AM to 9:30 PM, pool umbrellas
Suite | Terrace/patio

Overview of El Establo Mountain Hotel

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El Establo Mountain Hotel

3.5 star property
Mountain hotel with spa, near Bat Jungle

8.0/10 Very good

1,018 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Diagonal to Escuela Rafael Arguedas, Monteverde, Puntarenas, 549-2050

Room options

About this area

What's nearby

  • Monteverde Cloud Forest Biological Reserve - 16 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 155 min drive
  • La Fortuna (FON-Arenal) - 17 miles/27.4 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Restaraunte Don Luis - 3 min walk
  • De Lucia - 5 min walk
  • Tramonti - 8 min walk
  • Restaurante Celajes - 10 min walk
  • Don Juan Choco Café - 11 min walk

About this property

El Establo Mountain Hotel

El Establo Mountain Hotel offers an airport shuttle (available 24 hours) for CRC 110000 per vehicle one way. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Las Riendas, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis
  • Ecotours
  • Hiking/biking trails

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Green Leaf Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Las Riendas – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Laggus – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CRC 11500 for adults and CRC 11500 for children
  • Airport shuttle service is offered for an extra charge of CRC 110000 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

El Establo Mountain Hotel Monteverde
El Establo Mountain Hotel
El Establo Mountain Monteverde
El Establo Mountain
Establo Mountain Montever
El Establo Mountain
El Establo Mountain Hotel Hotel
El Establo Mountain Hotel Monteverde
El Establo Mountain Hotel Hotel Monteverde

Frequently asked questions

Does El Establo Mountain Hotel offer free cancellation for a full refund?
Yes, El Establo Mountain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Establo Mountain Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at El Establo Mountain Hotel on 27 February 2023 start from €199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Establo Mountain Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Establo Mountain Hotel?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 9:30 PM.
Are pets allowed at El Establo Mountain Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Establo Mountain Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by El Establo Mountain Hotel?
Yes, an airport shuttle is available. The charge is CRC 110000 per vehicle one way.
What are the check-in and check-out times at El Establo Mountain Hotel?
You can check in from 2 PM - 10 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at El Establo Mountain Hotel and nearby?
Have fun with on-site activities such as hiking, and improve your game on the tennis courts. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Establo Mountain Hotel also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near El Establo Mountain Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include De Lucia (5-min walk), Tramonti (8-min walk) and Restaurante Celajes (10-min walk).
What's the area around El Establo Mountain Hotel like?
El Establo Mountain Hotel is a short 13-minute walk from Reserva Biológica Bosque Nuboso Monteverde and 7 minutes' walk from Children's Eternal Rain Forest Bajo del Tigre. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

View from our room is amazing
First of all the location is superb! Located on a hill overlooking a mountain side, gives you a great view. But the great pain point is that you rely on their shuttle to go everywhere. Even for getting dinner in their own restaurant you have to wait for their shuttle. We are quite disappointed by the way they acted when requested a taxi. The frontdesk staff said we have to wait atleast 30 minutes for the taxi to arrive. We are quite puzzled by that however we didn't have any other choice than to wait, while waiting at the entrance we saw many official red color taxis passing by the hotel. We hailed one and one of the employee at the entrance told us this is not their driver and their vehicle is white color. It turns out they have their own driver and vehicle and instead of calling the taxi company they always call their own driver no matter how long the customers have to wait. This is quite inconsiderate and quite greedy when you think about it.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Acoustics is horrible, you can completely hear conversations and everything else from next rooms...
Yuliya, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely location & buildings, room design not good
Alix, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Particia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Diana, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Timothy, 1-night trip
Verified Expedia guest review

2/10 Poor

Staff was rude at check in, hotel rooms are dated and dirty. Hotel room was for four people but we ran out of hot water after the second person. The breakfast which was included consisted of rotten fruit and spoiled milk and everything else was processed
Susan, 3-night family trip
Verified Expedia guest review

4/10 Fair

Trina, 2-night trip
Verified Expedia guest review

6/10 Good

Elizabeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rony our tour guide was amazing!!! He made the whole trip we went on both the morning and night tour. Would never of seen so many animals without his expert eye and guidance. I wish I could give him 10 stars! Roberto at the front desk was also fantastic. Hotel is out of this world. Loved hearing the monkeys every morning.
Gabriel, 2-night romance trip
Verified Expedia guest review