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Heritage Auckland, Auckland

4.5-starOfficial New Zealand Rating provided by Qualmark®
35 Hobson StreetAuckland1001New Zealand

Luxury hotel with outdoor pool, near Sky Tower
  • Free WiFi
Great location
Great pool
Wellness Area
Great wellness & sports facilities
Decent vibe
403See all 403 reviews
From 1,915 reviewsTripAdvisor Traveller Rating

Heritage Auckland, Auckland

from $114
  • Superior Room
  • Deluxe Suite
  • 1 Bedroom Executive Suite
  • Deluxe Suite, 2 Queen Beds
  • Tower Superior
  • Tower Deluxe Suite
  • Tower Executive Suite
  • Hotel Room
  • Tower Two Bedroom Suite

At a glance

Key facts

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 7 floors


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
Check-in for Tower room types is at a different location, 22 Nelson Street. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Meeting rooms 7
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Hectors Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.


On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub


  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritage Auckland, Auckland’s small print

Also known as

  • Auckland Heritage
  • Heritage Auckland
  • Heritage Hotel Auckland
  • Auckland Heritage Hotel
  • Heritage Auckland Hotel Auckland Central
  • Heritage Auckland New Zealand
  • Heritage Auckland Hotel


Free WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Cash deposit: NZD 200 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs NZD 45 per day with in/out privileges

Rollaway beds are available for NZD 55 per night

Breakfast costs between NZD 30 and NZD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Heritage Auckland, Auckland


  • In Auckland Central Business District
  • Sky Tower - 4 min walk
  • University of Auckland - 15 min walk
  • Queen Street Shopping District - 4 min walk
  • Auckland Town Hall - 12 min walk
  • Auckland Domain - 31 min walk
  • Harbour Bridge - 36 min walk
  • Auckland War Memorial Museum - 39 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 27 min drive
  • Auckland Britomart Station - 10 min walk
  • Auckland Remuera Station - 7 min drive
  • Auckland Mt Eden Station - 7 min drive
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.6 From 403 reviews

Heritage Auckland, Auckland
Huge rooms
Huge rooms and great location with friendly staff. The place to stay in Auckland
Joseph, us1 night trip
Heritage Auckland, Auckland
Amazing service! Good location, close to the marina. Super comfortable beds and pillows! The best buffet breakfast I have ever had!
IRENE, us1 night trip
Heritage Auckland, Auckland
Great place to stay while visiting Auckland!
Concierge was great! Set us up with ferry tickets to Waiheke, let us check in early and helped us when we got in (e.g. here's a good spot for breakfast). Highly recommend.
Jennifer, us1 night trip
Heritage Auckland, Auckland
Did the job, not more
Our room was in the tower. The room was okay but not great, basically it's outdated and in need of a refresh. It smelled moldy, so we blasted the A/C the entire time we were there to get rid of the smell. Also, the washer/dryer doesn't work...or we couldn't determine how to use it (got wet but didn't take the soap with it). Service was prompt to the room when we needed something (coffee plunger, brewed coffee) and onsite parking was helpful, though expensive. Very comfortable bed and easy walking location to everything.
A Traveler, us1 night trip
Heritage Auckland, Auckland
Bait and switch
The room in the photos and the size of the room was not what we got upon checking in. Hotel blamed for the issue, and it took me a full day to fix it and over 10 calls back the US costing me a ton of money in the process. Wasn't until I told them I was not going to pay for the room at all that they finally fixed the problem. Still no clue if this was a hotel issue or issue. Until I know who to blame, I will not use either.
Larry, us4 night trip

See all reviews

Heritage Auckland, Auckland

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