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Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando

4 stars
8113 Resort Village DriveOrlandoFL32821United States of America, 800-491-6126
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Excellent4.1 / 5
Pool
Great pool
Location
Great location
Value
Best value for money
Service
Service is adequate
1283See all 1,283 Hotels.com reviews
From 7,252 reviewsTripAdvisor Traveller Rating

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando

Hotel Info: 866-539-8117

from $207
  • 3 Bedroom Suite, Fireworks View
  • Suite, 1 Bedroom
  • Suite, 3 Bedrooms, 3 Bath
  • Suite, 2 Bedrooms
  • Suite, 2 Bedroom, Pool View
  • Suite, 2 Bedrooms, Fireworks View
  • Suite, 3 Bedrooms (Barbados)

At a glance

Key facts

Hotel size

  • This hotel has 496 rooms

Arriving/leaving

  • Check-in time 4 PM-4 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Theme park shuttle *

Also known as

  • Lake Resort Village staySky Hotel Resort
  • Lake Village staySky

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Children's club access is available for an extra charge

Theme park shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
Things to do
  • Number of outdoor pools - 2
  • Waterslide
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space size (feet) - 1,300
  • Conference space size (meters) - 0
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
Facilities
  • Elevator/lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe (laptop compatible)

Special features

Spa

The on-site hotel Reflections Spa & Salon offers a selection of body/beauty treatments (reservations required). There are 10 treatments rooms, including couples’ treatment rooms, a spa tub and sauna. Treatments include massage and aromatherapy and hydrotherapy. There is a spa boutique and an array of hair care, nail and skin treatments available.

Dining

Lani's Luau - This cafe specializes in American cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando’s small print

Also known as

  • Lake Resort Village staySky Hotel Resort
  • Lake Village staySky

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Children's club access is available for an extra charge

Theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1283 reviews

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando
Good3.0 / 5
Stayed in a 3 bedroom suite which was run down. Kitchen sink leaked, washer was broken, shower didn't drain, refrigerator leaked water, and burner on the stove was broken.
5 night family trip
Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando
Fair2.0 / 5
Started off with a bang and ended with nausea.
Not so good. If they hired Disney to make some front desk personnel they would have been warmer than the rude people I met. Felt like they were doing me a big favor for having to deal with us.
2 night family trip
Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando
Excellent4.0 / 5
Spacious, clean, nice location. Few amenities
Hotel was very quiet. Pool was cold despite temperatures in the 80s. Wasn't aware there would be no housekeeping service. Loved location and having a washer/dryer in room
5 night family trip
Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando
Outstanding5.0 / 5
Great location and amazing room
We will definitely be staying here again in the future. The price was great for the value. We are a family of four and the separate bedrooms, two bathrooms, sitting area, full kitchen with dishes, washer/dryer, and balcony with fireworks view was great. Our kids loved the pool as well. Best hotel we've stayed at.
2 night family trip
Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando
Good3.0 / 5
Just OK with some issues
On a plus side - the room was very clean and spacious, check out and check in fast. Hotel is next to a shopping center but surprisingly quiet (apart from a few obnoxious guests). Front desk does great job. We booked 2 BR 2 BA room and it turned out masted BR and BA are the same room, there is no separate bathroom. (It's visible on some pictures.) I'd prefer some privacy, so it was an immediate turn-off. Poor ventilation in the room, so if you take a bath you'll have to sleep in a very humid room that smells of chlorine. Half of the things didn't work in the room - ice maker, 2 burners, jets in the tub, some lights, half of the toaster, phone. I guess housekeeping is too busy counting forks to notice the holes in the tub's control panel or in the lampshade. Mismatched light bulbs (half cold half warm light), cheap wall finish, musty smell, odd thermostat, old stove with bent spiral burners - there was nothing specialor luxurious about the room, it was just a mediocre hotel. Horrendous Internet, could barely check the emails. To be fair - management did respond and proposed to show us another room, but we arrived late at night and were too tired to drag ourselves back to another building. Someone needs to do a better job inspecting the rooms, the last thing I want to do on vacation is to call front desk with a long list of items to fix. And get a better Internet provider and some wifi extenders, seriously.
5 night family trip

See all reviews

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort, Orlando

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