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1 room, 2 adults
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Globales Acuario, Puerto de la Cruz

2 stars
Parque de las Flores 35Puerto de la CruzTenerife38400Spain, 800-491-6126
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Good3.1 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Location is ok
Room
Room needs to be redecorated
37See all 37 Hotels.com reviews
From 231 reviewsTripAdvisor Traveller Rating

Globales Acuario, Puerto de la Cruz

Hotel Info: 866-539-8117

from $32
  • Standard Room for single use
  • Family Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free nearby parking

Other information

  • All-inclusive rates available

Also known as

  • Globales Acuario
  • Globales Acuario Hotel
  • Globales Acuario Hotel Puerto de la Cruz
  • Globales Acuario Puerto de la Cruz
  • Acuario Tenerife
  • Globales Acuario Tenerife/Puerto De La Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 6.50 for adults and EUR 3.25 for children (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for EUR 6 per day (rates may vary)

WiFi is available in public areas for EUR 6 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 6 per minute (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Arcade/game room
Working away
  • Business center
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Terrace

In the room

Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Globales Acuario are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Restaurant buffet - This restaurant serves breakfast and dinner.

Globales Acuario, Puerto de la Cruz’s small print

Also known as

  • Globales Acuario
  • Globales Acuario Hotel
  • Globales Acuario Hotel Puerto de la Cruz
  • Globales Acuario Puerto de la Cruz
  • Acuario Tenerife
  • Globales Acuario Tenerife/Puerto De La Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 6.50 for adults and EUR 3.25 for children (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for EUR 6 per day (rates may vary)

WiFi is available in public areas for EUR 6 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 6 per minute (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 37 reviews

Globales Acuario, Puerto de la Cruz
Outstanding5.0 / 5
Very good for price
Very good
7 night trip
Globales Acuario, Puerto de la Cruz
Poor1.0 / 5
Not a 2 star hotel.
The hotel is up a steep hill, so if you have a problem walking back up, then this is not for you. On last day as we were leaving, hot water stopped for the whole hotel. If you go with a group of family and choose dinner option, you need to make sure the staff in the restaurant are notified daily for tables to be put together. Remember to read the card in wc to put dirty towels in the shower to be changed, otherwise they will ignore them, even if you put on floor. You have to ask house keeping for soap and shampoo otherwise they do not replace what you use. The bar for coffee is closed at night. No phone in the room. You need pay a deposit for the TV remote control. The decor in the rooms are 70's/80's. The people working in reception were helpful, but they work long hours and are a bit stressed with all the little things wrong with the hotel. Not 1 day went by without complaints being made by guests during our visit. The restaurant workers were really good except the older anger with glasses. If you confront him that tables are not done, then he gets upset you had to have him do his job. If you leave any thing sweet in your room, then it is covered with ants shortly. Be prepared to pay upon arrival for check-in. No kettles for tea or coffee in room. The food on some days for dinner were cooked until dry, and some food were from cans. Salad lettuce was fresh daily. You cannot bring purchased drinks or food to areas within the hotel.
9 night family trip
Globales Acuario, Puerto de la Cruz
Excellent4.0 / 5
Good time at this hotel.
We've been there with my girlfriend for holiday. Hotel personal was very helpful. Room was clean but there was a lot of small insects at bathroom. Food was good. The worst thing on this hotel was Internet. The free connection was poor and the premium costs 6 Eur per day.
11 night romance trip

See all reviews

Globales Acuario, Puerto de la Cruz

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