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Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown

3 stars3 stars
17612 Valley Mall RdHagerstownMD21740United States of America
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Breakfast
Tasty breakfast
579See all 579 Hotels.com reviews
From 491 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown

from $82
  • One King Guest Room Nonsmoking
  • 2Q-SMK-GUEST ROOM
  • Room, 2 Queen Beds, Accessible, Non Smoking (GUEST)
  • 1K-SMK-GUEST ROOM
  • 1K-NSK-SOFABED-GUEST ROOM
  • Room, 2 Queen Beds, Non Smoking (GUEST)
  • Guest Room, 1 Queen, Smoking / Non-Smoking
  • Guest Room, 1 King, Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Standard Room
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Room, 1 King Bed, Non Smoking (Guest)
  • Room, 2 Queen Beds, Non Smoking (Guest)
  • Studio Suite, 1 King Bed, Non Smoking, Kitchenette
  • Guest Room, 1 King, Non-Smoking
  • Guest Room, 2 Queen, Non-Smoking
  • Suite, 2 Queen Beds, Non Smoking, Kitchen
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Guest)
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Guest)
  • One King Bed Non-Smoking Accessible
  • Room, 1 King Bed, Non Smoking (Guest)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
On Friday and Saturday, check-in hours begin at 4 PM.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Country Carlson Hagerstown MD
  • Country Inn Carlson Hagerstown MD

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown’s small print

Also known as

  • Country Carlson Hagerstown MD
  • Country Inn Carlson Hagerstown MD

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 579 reviews

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Excellent4.0 / 5
Nice Stay
The staff is excellent. The rooms are very nice the only downside for me was it was to hot. Would highly recommend
1 night family trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Good3.0 / 5
Convenient but not so clean.
We stopped here on the way back to NY from Georgia. The check in process was quick and the desk clerk was nice. The lobby had some trash strewn about. The elevator wasn't much cleaner and the floor our room was located on had multiple breakfast plates left at the garbage can or outside various rooms and overturned on the carpet. ( We arrived at 6pm). Once inside the room, it was clean and comfortable. We went for a swim in the indoor pool and had to ask for towels at the front desk, since there were none in the pool area. The morning breakfast at 8 am was okay with a little too much salt in the eggs. Check out was easy, and we were back on the road headed home. If in the area traveling again, I may spend the extra money on another nearby hotel. Overall, about a 5 out of 10 but a good price for what we got.
1 night family trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Poor1.0 / 5
Not a pleasant experience.
We arrived on Thursday Dec., 22 and that evening was great. Friday our room wasn't touched, we thought we put the card in right, but we weren't suppose to put anything in the door if we wanted it cleaned. This wasn't explained to us or in any of the paperwork. That evening after that, we went to the pool. An employee had all her Family and friends. The children where from one computer room to another, going into a back room behind the Dining room bringing out all kinds of food. It was after 11:00 and they were slamming doors, going up and down the halls playing and yelling, They ask me to open the Gym and Pool area and I wouldn't. By the time we got back Sunday nothing was touched in our room again. The clerk said they where off Christmas day I couldn't believe it. I worked in Health care and we always had a skeleton crew on holidays. We visited this hotel the last time we were in and very happy with our experience,
4 night family trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Fair2.0 / 5
Would not recommend this hotel. Parking lot very dark, not enough light. Lack of security. Breakfast food mostly stale and out of some juices. Fruit (bananas) were mostly brown. Police on site when we arrived due to employee and hotel guest dispute. Appeared to be some acquaintances of hotel employees hanging out in lobby and breakfast area. In room coffee was good.
1 night family trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Outstanding5.0 / 5
Great place to stay for Christmas shopping
This year it was beautifully decorated for Christmas and very warm and welcoming. We appreciated it.
2 night trip with friends

See all reviews

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown

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