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Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown

3 stars
17612 Valley Mall RdHagerstownMD21740United States of America, 855-239-9401
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Excellent4.1 / 5
Value
Best value for money
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
592See all 592 Hotels.com reviews
From 476 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown

Hotel Info: 855-239-9401

from $71
  • One King Guest Room Nonsmoking
  • 2Q-SMK-GUEST ROOM
  • Room, 2 Queen Beds, Accessible, Non Smoking (GUEST)
  • 1K-SMK-GUEST ROOM
  • 1K-NSK-SOFABED-GUEST ROOM
  • Room, 2 Queen Beds, Non Smoking (GUEST)
  • Guest Room, 1 Queen, Smoking / Non-Smoking
  • Guest Room, 1 King, Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Standard Room
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Room, 1 King Bed, Non Smoking (Guest)
  • Room, 2 Queen Beds, Non Smoking (Guest)
  • Studio Suite, 1 King Bed, Non Smoking, Kitchenette
  • Guest Room, 1 King, Non-Smoking
  • Guest Room, 2 Queen, Non-Smoking
  • Suite, 2 Queen Beds, Non Smoking, Kitchen
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Guest)
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking (Guest)
  • One King Bed Non-Smoking Accessible
  • Room, 1 King Bed, Non Smoking (Guest)

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
On Friday and Saturday, check-in hours begin at 4 PM.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Country Carlson Hagerstown MD
  • Country Inn Carlson Hagerstown MD

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown’s small print

Also known as

  • Country Carlson Hagerstown MD
  • Country Inn Carlson Hagerstown MD

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 592 reviews

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Excellent4.0 / 5
We have stayed in this hotel multiple times while in the area visiting family. While we have never had trouble with the service and the room while being there I have had trouble getting a hold of someone when I call. This past visit we were coming in later then we expected and wanted to let someone know. I called multiple times between the hours of 12-2 a.m. and no on answered. This has happened before when I have called in the middle of the afternoon and no one has answered. I just want to let someone know it would be nice for someone to answer the phone when we call.
3 night family trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Good3.0 / 5
don't call
we stay at this hotel often....each time we visit family in the area and I guess I never thought of doing this before. everything seems to be great but we notice every time we call the hotel, it takes forever and many many calls to get someone to answer the phone at this hotel. at first, we thought they are busy when we call, but my daughter tried to call for 5 hrs in the middle of the night last week and nothing. I think this should be addressed.
3 night trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Poor1.0 / 5
Non sleep
Check in was great ,it was fast. We were given a room on the top floor. Room was clean, pillows could be upgraded but nothing bad. After driving 7 hours, we just wanted to sleep. Around 11 pm a group starting partying on our floor, in their room and in the hallway. Many people on the floor ask them to tone it down, but nothing happened. We called the front desk, and again nothing happened. By 4 am I guess they got tired, everything got quiet. So if you want to party this is the place to be,if you want to sleep and rest not so much
1 night family trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Excellent4.0 / 5
Staff 50/50
Upon my arrival the lady who checked me in was great, very nice and professional, this was Thursday afternoon; after that and until my departure Saturday morning the front staff was very unprofessional. My room was comfortable, the included breakfast was better than expected and the location was great for what I needed.
2 night trip
Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown
Excellent4.0 / 5
Close to interstate
Passing through to Florida and needed a stop over location. Had a good sleep and decent breakfast. Would stay again. Carpeting in room was dirty, had black grease marks and generally dirty. Otherwise room was clean as was bathroom.v
1 night romance trip

See all reviews

Country Inn & Suites By Carlson, Hagerstown, MD, Hagerstown

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