Solace by the Sea

Photo gallery for Solace by the Sea

Primary image
Beach nearby
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Solace by the Sea

Solace by the Sea

3.0 star property
Family-friendly hotel in Ponce with outdoor pool and restaurant

6.6/10 Good

540 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Bathtub
The price is $137
Price available on 8/13/2022
Map
Highway 2 at km 220.1, Ponce, 00733
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 58 min drive
  • Rafael Hernandez Airport (BQN) - 82 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 90 min drive

About this property

Solace by the Sea

Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a snack bar/deli. The convenient parking and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1970
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Palmares - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.0 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Frequently asked questions

Overall score and ratings

6.6

Good

6.9/10

Cleanliness

7.5/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

4/10 Fair

No me agradó la estadía. Aburrido, restaurante el primer día cerrado, cerrado para desayuno, no hubo limpieza, el cuarto me pareció horrible, tuve q alegarlo y me cambiaron a otra habitación. No lo recomiendo.
melisa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasmin, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARIANYELY, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The shower was filthy. The shower flour grout was black with dirt. The queen mattress was overdue to be changed. We would slump into the middle. Not to mention that it was on a full platform. The tv was just there. The restaurant was more a cafeteria with cafeteria food charging prices of a 3.5 star rest. The pool was nice as well as the outside lounge area. It was both worth the $150 rate. It was at best a $70 room. It’s more of a motel than a hotel.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Upgrades
Hotel needs newer tv’s that work and remodeling
Tahirih, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

You must have transportation. Dusty room. Noisy. Rest/bar needs improvement. If you expect property images same as reality, you are going to be disappointed.
Yadilis, 2-night family trip
Verified Expedia guest review

2/10 Poor

Ramona, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Though the property did have the features it shows in its photos, they are not as pretty as shown. The entire location needs to be remodeled. I was told that it was in the middle of being upgraded which was why there was no wifi, There was also no hot water and the shower did not work. The room door did not fit in the door frame which had gaps large enough for anything in nature to crawl through. We waited over 30 minutes for an order of toast and coffee that came in a tiny cup. The music was loud at the front office and in the pool area. I do have to say that the front desk attendant was kind and sympathetic to our complaints. The location is horrible. If you do not have a vehicle you will not be able to go anywhere. I am still waiting for my refund. We had to leave.
Jose, 4-night family trip
Verified Expedia guest review

4/10 Fair

Excellent front desk service. But very small bathroom, poor cleanliness, smelled like dog excrement from outside to the room. Room it’s not worth what it costs.
Arlene, 1-night trip with friends
Verified Orbitz guest review

6/10 Good

The room was very clean and organized. The common areas were a little small and very crowded.
Jaime, 2-night family trip
Verified Expedia guest review