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Hilton Al Ain, Al Ain

4-star4 stars
Al Sarooj DistrictPo Box 1333 Sarouj Street, Al AinUnited Arab Emirates

4-star hotel in Al Ain with 6 restaurants, 3 outdoor pools
  • Free parking
Good7.2
WiFi
Good internet service
Pool
Great pool
Amenities
Ordinary amenities
Comfort
More comfort would be nice
46See all 46 Hotels.com reviews
From 1,565 reviewsTripAdvisor Traveller Rating

Hilton Al Ain, Al Ain

from $67
  • Junior Suite, 1 King Bed
  • Twin Deluxe Room
  • Duplex Suite
  • Studio, 1 King Bed (Garden)
  • Room, 1 King Bed (Garden)
  • Room, 1 King Bed
  • Twin Room
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • 1 Bedroom Apartment Villa
  • Royal Suite

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request from 6 AM to midnight. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle from 6 AM to midnight *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 6 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Indoor tennis court
  • Spa services on site
  • Spa tub
  • Fitness classes on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Waterslide
  • Outdoor tennis courts - 4
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 9149
  • Conference space size (meters) - 850
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Casa Romana Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.

Flavours Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hiltonia Club House - This family restaurant serves light fare only.

Makani Cafe - This restaurant serves dinner only.

Palm Court Cafe - This café serves breakfast, lunch, and dinner.

Recreation

On Site

  • Indoor tennis court
  • Outdoor tennis courts - 4
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site

Hilton Al Ain, Al Ain’s small print

Also known as

  • Al Ain Hilton
  • Hilton Al Ain
  • Hilton Hotel Al Ain
  • Al Ain Hilton International
  • Hilton Al Ain Emirate Of Abu Dhabi
  • Hilton Al Ain Hotel Al Ain
  • Hilton Al Ain Hotel
  • Hilton Al Ain Al Ain

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

Rollaway beds are available for AED 100.0 per day

Buffet breakfast is offered for an extra charge of AED 90 per person (approximately)

Airport shuttle service is offered for an extra charge of AED 450 per vehicle (roundtrip)

WiFi is available in guestrooms for AED 40 per day (rates may vary)

WiFi is available in public areas for AED 40 per day (rates may vary)

Wired Internet access is available in guestrooms for AED 40 per day (rates may vary)

Wired Internet access is available in public areas for AED 40 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hilton Al Ain, Al Ain

Landmarks

  • Al Ain National Museum - 22 min walk
  • Al Ain Oasis Park - 23 min walk
  • Sheikh Khalifa International Stadium - 25 min walk
  • Al Ain Mall - 35 min walk
  • St. Mary's Catholic Church - 35 min walk
  • Sheikh Zayed Palace Museum - 43 min walk
  • Al Ain Camel Market - 4 mi / 6.5 km
  • Bawadi Mall - 4.3 mi / 6.9 km

Getting around

  • Al Ain (AAN) - 34 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.2 From 46 reviews

Hilton Al Ain, Al Ain
Exceptional10.0
Harsha, the concierege, is the BEST!
The best thing about the hotel was the concierege - Harsha. His English was excellent and he told us about several not-to-miss sites. He greeted us every time coming and going and was super friendly and helpful. Also - there is a liquor store on the grounds, but you have to ask to find it
Stephen, us2 night trip with friends
Hilton Al Ain, Al Ain
Fair4.0
Old hotel and not very clean
The hotel is very old. It is not clean and not comfortable. Won't stay in this hotel next time. The hotel name deceived me.
Mohammad, us1 night business trip
Hilton Al Ain, Al Ain
Poor2.0
not helpful
it was a very bad experience to stay at this hotel . reception insisted to check out at 1 pm.claimimg that the hotel is fully booked and another guest is waiting . that was not true when i have the room and it was still empty with no guest at 4pm.
abdalla, gb1 night trip
Hilton Al Ain, Al Ain
Very Good8.0
The rooms are a bit dated but clean and comfortable. Service is very good.
Paul, gb2 night romance trip
Hilton Al Ain, Al Ain
Poor2.0
Terrible service/ nightmare. Never recommend
Worst experience ever i had in any hotels in my past 10 yrs. i booked hotel for 10th wedding anniversary with family. Reception staff was horribly stupid. 1) Late checkin - checkin time was 2:00pm but until 3:30pm romms were not ready. 2) special request- i requested if a cake is available even though i can charge, i wanted to prepare sth for wife. Stff said no problem and took my paper showing the same from my booking. I checked 4 times and it never happened in my 3 days' staying. When checking out i asked if he remembers the request and he said 'yes'. Was he playing with me??? 3) Dirty pool- full of rubbish and someone's phlegm was found. Hotel seems not caring much. All other facilities were dirty. 4) stupid staff again- i asked my room/ villa location to one staff in the lobby. He said he will show and then sat on passenger seat in my car. So i had to drive for him. For other reason, i had to drive him back to drop off. To conclude, this hotel is totally rubbish! Never recommend anyone to stay in. One better one is the food is not bad - maybe all other were terrible so i just felt so?
A Traveler, au2 night family trip

See all reviews

Hilton Al Ain, Al Ain

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