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Oaks Queenstown Shores Resort

Photo gallery for Oaks Queenstown Shores Resort

Property amenity
50-inch LCD TV with cable channels, TV
View from room
Premium bedding, desk, iron/ironing board, cots/infant beds
View from room

Overview of Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort

4.5 star property
Queenstown upmarket aparthotel with restaurant

8.2/10 Very good

1,278 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
  • Ski facilities
Map
327-343 Frankton Road, Queenstown, 9197
Main amenities
  • 98 smoke-free apartments
  • Housekeeping (on request)
  • Near the beach
  • Restaurants
  • Free area shuttle
  • Ski storage
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
Feel at home
  • Cots/infant beds (surcharge)
  • Fridge
  • Television
  • Terrace
  • Laundry facilities
  • Lift

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About this area

What's nearby

  • On the waterfront

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive
  • Free local area shuttle

Restaurants

  • Caribe Latin Kitchen - 3 min drive
  • Fergbaker - 3 min drive
  • Mrs Ferg - 3 min drive
  • Habebe's - 3 min drive
  • Fergburger - 3 min drive

About this property

Oaks Queenstown Shores Resort

A great choice for a stay in Queenstown, Oaks Queenstown Shores Resort is only 3.2 mi (5.1 km) from the airport. Guests can visit the fitness centre for a workout or grab a bite to eat at Shores Restaurant, which serves dinner. There's a terrace, and apartments offer LCD TVs and fridges. Fellow travellers say great things about the overall value and quiet guest rooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Ski

  • Cross-country skiing and snowboarding nearby
  • Ski storage

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free local area shuttle up to 3 km

Family friendly

  • Cots (infant beds): NZD 20.0 per night

Restaurants on site

  • Shores Restaurant

Food and drink

  • Fridge

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 49.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable service

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • 24-hour front desk
  • Change of towels (on request)

Location highlights

  • On the lake
  • On the waterfront
  • Near the boardwalk
  • In the mountains
  • In the suburbs

Things to do

  • Fitness centre
  • Parasailing nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Ecotours nearby
  • Skydiving nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

General

  • 98 rooms

Special features

Dining

Shores Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 1 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The property will be renovating from 1 December 2021 to 30 November 2023 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Cots/infant beds are available for NZD 20.0 per night
  • Rollaway beds are available for NZD 49.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Also known as

Oaks Shores Apartments Queenstown
Oaks Shores Apartments
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Oaks Shores
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

Does Oaks Queenstown Shores Resort offer free cancellation for a full refund?
Yes, Oaks Queenstown Shores Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oaks Queenstown Shores Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Oaks Queenstown Shores Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Queenstown Shores Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Queenstown Shores Resort?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Oaks Queenstown Shores Resort and nearby?
Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Oaks Queenstown Shores Resort also has a fitness centre.
Are there restaurants at or near Oaks Queenstown Shores Resort?
Yes, there's an on-site restaurant, Shores Restaurant.
What's the area around Oaks Queenstown Shores Resort like?
Oaks Queenstown Shores Resort is located on the waterfront. Popular attractions include Skyline Gondola, which is 9 minutes away by car.

Overall score and ratings

8.2

Very good

8.2/10

Cleanliness

7.7/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

10/10 Exceptional

Queens Town break
A great 2-night stay - idylic location on the lake & shuttle available to Queenstown eateries. Room very comfortable, quiet& clean.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oaks Queenstown
Slight hick up on check in with our room but Rachel, the Duty Manager, sorted it out quickly. Spacious clean rooms. Great lake views from bar.
K Thomson, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andreas, 19-night trip
Verified Hotels.com guest review

6/10 Good

Room servicing - non existent
Matt, 2-night family trip
Verified Wotif guest review

4/10 Fair

We were extremely disappointed to arrive and find our twin room was a king. They wouldn’t change us even though we showed the booking. They said the problem was with the booking agent (wotif) so we needed to take it up with them.
Julia, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Hyong Ki, 2-night trip
Verified Expedia guest review

8/10 Very good

Lisa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff were good. But no room service stayed 5 night they didn’t change sheets or made our bed. Never vacuumed the room. No microwave in room to heatup food.
Harmandeep Onkar, 4-night romance trip
Verified CheapTickets guest review

4/10 Fair

Over priced and Over rated. We paid an average $700 per night! Poor to useless internet - if we were there to do business we would have been screwed! Lack of amenities within the room. We had to call at 3pm to ask if our room was going to be cleaned... We will never return here.
Mark, 1-night family trip
Verified Lastminute guest review