Oaks Queenstown Shores Resort

Photo gallery for Oaks Queenstown Shores Resort

Primary image
View from room
Premium bedding, desk, iron/ironing board, cribs/infant beds

Overview of Oaks Queenstown Shores Resort

Oaks Queenstown Shores Resort

4.5 star property
Queenstown upscale aparthotel with restaurant

8.2/10 Very Good

1,267 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
  • Ski facilities
The price is $117
Price available on 10/26/2022
327-343 Frankton Road, Queenstown, 9197
Main amenities
  • 98 smoke-free apartments
  • Housekeeping (on request)
  • Near the beach
  • Restaurant
  • Free area shuttle
  • Ski storage
  • Fitness center
  • Room service
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
Feel at home
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Television
  • Terrace
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • On the waterfront

Getting around

  • Queenstown Intl. Airport (ZQN) - 6 min drive
  • Free area shuttle

About this property

Oaks Queenstown Shores Resort

A great choice for a stay in Queenstown, Oaks Queenstown Shores Resort is just 3.2 mi (5.1 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Shores Restaurant, which serves dinner. There's a terrace, and apartments offer LCD TVs and refrigerators. Fellow travelers say great things about the overall value and quiet guestrooms.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Near the beach


  • Snowboarding and cross-country skiing nearby
  • Ski storage


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free area shuttle up to 3 km

Family friendly

  • Cribs (infant beds): NZD 20.0 per night

Restaurants on site

  • Shores Restaurant

Food and drink

  • Refrigerator


  • 1 restaurant
  • Room service available


  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 49.0 per night


  • Shower
  • Hair dryer
  • Free toiletries


  • 50-inch LCD TV with cable service

Outdoor areas

  • Terrace
  • Barbecue grill


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk


  • Service animals only (pets not allowed)


  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Change of towels (on request)
  • 24-hour front desk

Location highlights

  • On the lake
  • On the waterfront
  • Near the boardwalk
  • In the mountains
  • In the suburbs

Things to do

  • Fitness center
  • Rafting nearby
  • Ecotours nearby
  • Ice skating nearby
  • Parasailing nearby
  • Skydiving nearby
  • Kayaking nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Golf nearby


  • 98 rooms

Special features


Shores Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 1 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2 percent

Renovations and closures

The following facilities or services will be unavailable from February 25 2022 to July 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from December 1 2021 to November 30 2023 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Cribs/infant beds are available for NZD 20.0 per night
  • Rollaway beds are available for NZD 49.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

Does Oaks Queenstown Shores Resort offer free cancellation for a full refund?
Yes, Oaks Queenstown Shores Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oaks Queenstown Shores Resort?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Oaks Queenstown Shores Resort on Oct 26, 2022 start from $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oaks Queenstown Shores Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Oaks Queenstown Shores Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Queenstown Shores Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Queenstown Shores Resort?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Oaks Queenstown Shores Resort and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Oaks Queenstown Shores Resort also has a fitness center.
Are there restaurants at or near Oaks Queenstown Shores Resort?
Yes, there's an onsite restaurant, Shores Restaurant. The dining venue will be unavailable from February 25 2022 to July 31 2022 (dates subject to change).
What's the area around Oaks Queenstown Shores Resort like?
Oaks Queenstown Shores Resort is located on the waterfront. Popular attractions include Queenstown Gardens, which is 3 minutes away by car.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities

10/10 Exceptional

Andreas, 19-night trip
Verified Hotels.com guest review

8/10 Very Good

Lisa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Over priced and Over rated. We paid an average $700 per night! Poor to useless internet - if we were there to do business we would have been screwed! Lack of amenities within the room. We had to call at 3pm to ask if our room was going to be cleaned... We will never return here.
Mark, 1-night family trip
Verified Lastminute guest review

6/10 Good

Location and views was amazing. Parking was insufficient - too many cars for parks available. Milk was sour and bed was advertised as king yet was 2 x single beds pushed together and big grove in middle - not pleasant
Stephen, 3-night romance trip
Verified Wotif guest review

2/10 Poor

There was no hot water for our showers. Very disappointed with the staff on the front desk.
Keith, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best part of our stay here was the staff. Even though they are short staffed (like all of Queenstown at the moment) they were so friendly and accommodating and went above and beyond to make our stay as comfortable as possible. Room was nice and big enough for our toddler to run around and up and down the hallway (2 bedroom room).
tikvah, 4-night family trip
Verified Expedia guest review

4/10 Fair

Michelle, 3-night trip
Verified Expedia guest review

8/10 Very Good

Rohan, 3-night trip
Verified Expedia guest review

2/10 Poor

Jacine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was quiet and clean. Friendly and helpful receptionist
David, 2-night romance trip
Verified Wotif guest review