Galería Plaza Veracruz by Brisas, Boca del Rio

Nice hotel in Boca del Rio, rooms are very nice, food and lobby area are nice. The only thing I didnot like mych was the pool , one is an inside pool but it feels to hot in the pool area. The out doors pool is st the beach club, and They hsve to drive you to the beach. Hotel is not on the beach

checkin for me was painfully slow. only one guy at reception, and he was focused on playing with his handheld radio instead of checking me in. went on for 15 minutes . ridiculous. finally someone else came and helped me. other than that, hotel was super clean and secure. breakfast was too expensive.

Nice hotel Sloowww room service

This hotel is rubbish. please note this is not a beach hotel. It is in the city and there is no ocean view whatsoever.It is being remodeled so from 9am to 6pm you simply cant relax in the Hotel. It is located over a noisy mall, At arrival we were told that our reservation was not done. After some 20 minutes they found the mistake and finally gave us a room. The room was NOT what we asked for but we had to take it because it was fully booked. The site said it had a minibar but there isn't any. Super small tv. You can clearly hear the people in the other rooms. In a place where it is impossible to sleep without air conditioning, the HVAC noise is unbearable. There is a balcony, with a wonderful factory roof view. There is no patio furniture in the balcony either. Yet prices are super high for everything and not even the first bottle of water is free. Seriously guys, is it so expensive?.

Didn't realize that the hotel was on top of a mall (galeria...duh). Got to listen to some great music and really enjoyed my stay. It was a bit pricy compared to other hotels I staye at in the area.