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Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto

5 stars5 stars
2050 University AvePalo AltoCA94303United States of America
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Outstanding4.7 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Food
Delicious food
184See all 184 Hotels.com reviews
From 489 reviewsTripAdvisor Traveller Rating

Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto

from $250
  • Four Seasons, Executive Suite
  • Silicon Valley One Bedroom Suite
  • Deluxe-View ADA Hearing Room king bed
  • Superior ADA Room king bed
  • Superior Room with one king bed
  • Deluxe ADA Mobility Room king bed
  • Superior Room, 1 King Bed (ADA Hearing)
  • Deluxe-View Room with one king bed
  • Superior ADA Mobility Room double beds
  • Deluxe Room with one king bed.
  • Superior Room with two double beds
  • Superior ADA Mobility Room king bed
  • Deluxe ADA Hearing Room king bed
  • Deluxe ADA Room king bed
  • Silicon Valley One Bedroom Suite
  • One King Bed
  • Deluxe-View ADA Hearing Room king bed
  • One King Bed Non-Smoking
  • Premier Room With One King Bed
  • Four Seasons Executive Suite
  • Superior ADA Hearing Room double beds
  • Premier Room with one king bed.
  • Superior Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed, View
  • Superior Room, 2 Double Beds, Accessible
  • Four Seasons, Deluxe Suite
  • Suite, 1 King Bed, City View (Silicon Valley)
  • Deluxe Room, 1 King Bed, Accessible
  • Deluxe Room, 2 Double Beds, City View

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only)

  • 2 per room (up to 50 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Also known as

  • Four Seasons Hotel Silicon
  • Four Seasons Hotel Silicon Valley East Palo Alto
  • Four Seasons Silicon
  • Four Seasons Silicon Valley East Palo Alto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 16 years old are not allowed in the swimming pool.

Optional extras

Self parking costs USD 12.00 per night

Valet parking costs USD 22.00 per night with in/out privileges

Rollaway beds are available for USD 35 per night

Breakfast costs between USD 10 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Quattro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Health club
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto’s small print

Also known as

  • Four Seasons Hotel Silicon
  • Four Seasons Hotel Silicon Valley East Palo Alto
  • Four Seasons Silicon
  • Four Seasons Silicon Valley East Palo Alto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 16 years old are not allowed in the swimming pool.

Optional extras

Self parking costs USD 12.00 per night

Valet parking costs USD 22.00 per night with in/out privileges

Rollaway beds are available for USD 35 per night

Breakfast costs between USD 10 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 184 reviews

Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto
Good3.0 / 5
Unhappy customer
Not a Four Seasons experience. The hotel was going through an unannounced renovation, and the $450 charge for incidentals (later changed to an authorization) was unwarranted. To make matters worse, we had a freeway room, but were given the "option" to upgrade at additional cost to a better room even though it did not seem to be full at all. Finally, they charged for parking until we pointed out that we were being picked up by someone else. The manager was apologetic at the end, but the experience is not what I would expect. They did have a nice Xmas gift.
3 night family trip
Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto
Excellent4.0 / 5
Everything was fine except for our view of the freeway, given our $700+/night rate. Also, I was charged $21+ for a cup of coffee delivered to the room. The small pot of coffee published rate on its breakfast door hanger is $7.00 and the large pot was $14. So, I am not sure how I was charged $12 for the small pot of coffee. (For a small pot, I was charged $12+20% gratuity+$5 delivery fee +tax, and the delivery person never handed me a bill to sign.) The manager was supposed to call me to correct this, but I never heard back from the hotel. The spa is great, but the charges are simply ridiculous!!!
1 night business trip
Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto
Outstanding5.0 / 5
One of the best hotels I have visited
The service was incredible. Everybody was extremely professional and attentive. It is the little things like the car valet remembering your name that truly makes a stay enjoyable.
2 night family trip
Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto
Outstanding5.0 / 5
Wonderful accommodations
Property was chic, but nor cold or pretentious. Staff was friendly and helpful. Room was comfortable and impeccably clean. Loved this hotel!
1 night romance trip
Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto
Outstanding5.0 / 5
I had a very good stay propose to my girlfriend.we will definitely come back.
1 night romance trip

See all reviews

Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto

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