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Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga

2.5 stars
5000 New Country DriveChattanoogaTN37343United States of America, 855-239-9401
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Excellent4.0 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
416See all 416 Hotels.com reviews
From 306 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga

Hotel Info: 855-239-9401

from $95
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Guest Room, 1 King, Smoking
  • 1 King & 1 Queen Non Smoking Standard
  • Two Queen Beds Non-Smoking Accessible
  • 1 King Nonsmoking 1 Rm Ste
  • 1 King Smoking Guest Room
  • Guest Room, 1 King, Non-Smoking
  • 2 Queen Nonsmoking 1 Bedroom Suite
  • 2 Queen Beds Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • 2 Queen Beds Non Smoking
  • One King Bed Non-Smoking Accessible
  • 1 King Bed Non Smoking
  • 1 King Smoking Guestroom
  • King One Bedroom Suite
  • Two Queens One-bedroom Suite
  • 2 Qn Nonsmok 1 Rm Suite
  • Guest Room, 2 Queen, Non-Smoking
  • 1 King Non Smoking Executive Room
  • Guest Room, 2 Queen, Smoking
  • Suite, 1 Bedroom, Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Suite, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 806
  • Conference space size (meters) - 73
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Recent reviews

Excellent 4.0 /5 from 416 reviews

Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga
Fair2.0 / 5
We stayed at this hotel because of location and an "excellent" rating from hotels.com --but I would call this hotel good....not excellent. The hotel had a heavy air freshener fragrance...the carpets were stained the whole place was outdated
3 night family trip
Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga
Outstanding5.0 / 5
Will stay here again.
Very convenient to the Prentice Cooper ATV trail system we were in Chattanooga to explore with friends.
2 night romance trip
Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga
Good3.0 / 5
Fine hotel for location to attractions
This was one of the first times where we arrived and were unable to check in to our room before the posted check in time. Additionally, when we got to the room, there was no ironing board present. The front desk staff wasn't very friendly, but outside of this, our stay was fine because we didn't spend much time in the room. The hotel is about 15-20 mins away from the aquarium and about 30 mins away from Ruby Falls.
2 night romance trip
Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga
Excellent4.0 / 5
Free breakfast had an excellent selection.
2 night trip with friends
Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga
Fair2.0 / 5
Disappointing
The staff was friendly and helpful except for the breakfast person. At breakfast, I poured a stone-cold cup of coffee from the coffee carafe. We told the breakfast supervisor and she didn't say anything. She just took the carafe from us and went back to the kitchen and made more. The breakfast itself was pretty good. The breakfast room, the reception area and the room we stayed in were outdated and dirty. The carpeting was particularly filthy, with spots and stains and tears everywhere, except in the hallways. The chairs in our room were old and the arms were dirty and faded. I didn't even sit in them. Also, our room had not been thoroughly cleaned. The soap dish in the shower had soap residue caked on it and when we pulled the sleeper sofa open, the sheets and blankets from a previous guest where on the mattress. We reported all of this to housekeeping and the manager was very nice. We didn't stay the second night we had reserved. The room was spacious and well equipped and the bathroom counter and fixtures were up to date. It could be a much better hotel with some clean-up.
3 night family trip

See all reviews

Country Inn & Suites By Carlson-Chattanooga North at Hwy 153, Chattanooga

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