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Volcano Lodge Hotel & Thermal Experience

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Outdoor spa tub
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Overview of Volcano Lodge Hotel & Thermal Experience

VIP Access

Volcano Lodge Hotel & Thermal Experience

4.0 star property
Mountain lodge with 4 outdoor pools, near Los Lagos Hot Springs

9.2/10 Superb

1,005 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Baldi Hot Springs - 2 min drive
  • Tabacon Hot Springs - 4 min drive
  • Arenal Volcano National Park - 5 min drive
  • La Fortuna Waterfall - 15 min drive
  • Lake Arenal - 11 min drive
  • Arenal Volcano - 14 min drive

Getting around

  • La Fortuna (FON-Arenal) - 11 min drive
  • San José (SJO-Juan Santamaría Intl.) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Agua Ardiente Pool - 5 min drive
  • Red Frog and Coffee Roaster - 5 min drive
  • Restaurante Piramide - 4 min drive
  • La Saca Restaurant - 18 min walk
  • Surá Bar & Bistro - 4 min walk
Map

About this property

Volcano Lodge Hotel & Thermal Experience

Volcano Lodge Hotel & Thermal Experience features an airport shuttle, and puts you 3.1 mi (5 km) from Arenal Volcano National Park and 2.7 mi (4.4 km) from Tabacon Hot Springs. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch and dinner. Other highlights at this upmarket lodge include 2 bars/lounges, a poolside bar and a sauna. The family-friendly amenities and breakfast get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Hot springs
  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 4 outdoor pools
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 2 hot springs open between 10:00 AM and 10:00 PM.

Dining

Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience offer free cancellation for a full refund?
Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Volcano Lodge Hotel & Thermal Experience?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Volcano Lodge Hotel & Thermal Experience?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Volcano Lodge Hotel & Thermal Experience?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Volcano Lodge Hotel & Thermal Experience?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?
You can check in from 3:00 PM - 10 PM. Check-out time is noon.
What is there to do at Volcano Lodge Hotel & Thermal Experience and nearby?
Have fun with nearby activities such as boat tours, horse riding and kayaking. Additional recreation on-site includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has a garden.
Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?
Yes, there's an on-site restaurant, Restaurante Sura.
Does Volcano Lodge Hotel & Thermal Experience have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Volcano Lodge Hotel & Thermal Experience like?
Volcano Lodge Hotel & Thermal Experience is a short 15-minute walk from Los Lagos Hot Springs and 3 minutes' walk from Arenal Natura Ecological Park. Travellers say that this lodge is in a good location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Okay Place
The one thing that stood out was the delicious food. Great view of the volcano, too. Other than that, it’s a bit lower on my list of places I prefer.
April, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing hot spring. kind and friendly staff. delicious food, everything was perfect for vacations,
Yohei, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Shahinda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A true favorite in Arenal
Beautiful grounds and hot springs, great service, delicious included breakfast! This was not my first time at Volcano Lodge, and it won’t be my last!
Michelle, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The grounds we nice and the thermal pools were great. The breakfast was delicious. I didn’t like the rooms they were very outdated and old.
Joanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Oksana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Great Views of Volcano
Perfect hotel to stay while visiting La Fortuna it has great views of the volcano (when he allowed to be seen), not to far from town, and the breakfast is delicious. I only wish the beds were updated to something more comfortable as they were really hard and the comforters were not warm at all (the extra blankets in the room were life savers). The hotel has plenty of thermal pools to enjoy. I would stay here again
Ivan, 2-night trip
Verified Hotels.com guest review