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Malmaison Oxford, Oxford

4 stars
3 Oxford CastleOxfordEnglandOX1 1AYUnited Kingdom, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Amenities
Great amenities
Service
Fantastic service
Value
Value for money could be better
353See all 353 Hotels.com reviews
From 2,629 reviewsTripAdvisor Traveller Rating

Malmaison Oxford, Oxford

Hotel Info: 866-539-8117

from $175
  • Cell Double Room
  • Superior Room (Main Building)
  • Superior Double Room
  • Standard Double Room
  • House of Correction Double Room

At a glance

Key facts

Hotel size

  • This hotel has 95 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Malmaison Hotel
  • Malmaison Hotel Oxford
  • Malmaison Oxford
  • Malmaison Oxford Castle Hotel Oxford

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs GBP 28.50 per night

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

The Brasserie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Malbar - Onsite cocktail bar.

Malmaison Oxford, Oxford’s small print

Also known as

  • Malmaison Hotel
  • Malmaison Hotel Oxford
  • Malmaison Oxford
  • Malmaison Oxford Castle Hotel Oxford

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs GBP 28.50 per night

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 353 reviews

Malmaison Oxford, Oxford
Outstanding5.0 / 5
Great and very special venue
Great and very special venue.
2 night business trip
Malmaison Oxford, Oxford
Outstanding5.0 / 5
Loved the old prison
Great stay. Like hotel so much changed my London booking to Malmaison London.
10 night trip
Malmaison Oxford, Oxford
Good3.0 / 5
Stylish and great design, short on execution
The hotel is beautifully designed, great colors, good bedding- really attractive and stylish. Unfortunately however the underlying execution leaves a bit to be desired. Poor water pressure meant that the shower was really uninspiring, the first room I hd did not have air conditioning and was up at about 30C. I did get moved but to a really small room. The staff were excellent, and tried really hard to get things sorted but I must say I expected a better underlying infrastructure for the premium price
3 night trip
Malmaison Oxford, Oxford
Good3.0 / 5
Luxurious but customer-service-challenged
My room was very luxurious. The only negatives are: 1) There is no gym in the hotel and 2) The customer service is lousy. From the moment we checked in, the people on staff had a weird, condescending, eye-rolling attitude. I don't need to be pampered by staff, but I at least want to be treated with respect. When my colleague asked if there was a gym in the hotel, the concierge looked at her like she was crazy. I was basically afraid to interact with the staff or ask them questions, which is not something you want in a hotel. They also totally messed up calling us a cab (it came and left without them calling up to our room to let us know it had arrived), which made us 45 minutes late for work. The staff needs basic training in customer service.
3 night business trip
Malmaison Oxford, Oxford
Fair2.0 / 5
Malmaison room lighting is like a prison
The hotel advertises parking, however when we arrived we were told that the parking was full, and we had to park in a commercial car park. Biggest problem was that the lighting in the room was so dim that we needed to use a flashlight just to open the lock on our suitcase. The room seemed like a prison cell as far as the lighting. Totally unaccepatable.
1 night romance trip

See all reviews

Malmaison Oxford, Oxford

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