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Crestwood Suites of NW Houston, Houston

2 stars
12925 Northwest FwyHoustonTX77040United States of America, ‏‎800-491-6126
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2.1 / 5
Value for money
Fairly good value for money
Room
Room is not nice
Vibe
Poor vibe
Cleanliness
Dirty
52See all 52 Hotels.com reviews
From 66 reviewsTripAdvisor Traveller Rating

Crestwood Suites of NW Houston, Houston

Hotel Info: 866-539-8117

from $50
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 2 Queen Beds, Smoking
  • Superior Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Superior Studio, 1 Queen Bed, Smoking
  • Studio, Accessible
  • Studio, 1 Queen Bed with Sofabed, Non Smoking
  • Studio, 1 Queen Bed with Sofabed, Smoking
  • Studio, 1 Queen Bed
  • Studio, 2 Queen Beds
  • Room, 2 Queen Beds, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Studio, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is 11 AM
The front desk is open during the following times:
  • Monday - Saturday: 11 AM - 7 PM
  • Sunday - Sunday: 11 AM - 7 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Crestwood Suites Houston
  • Crestwood Suites NW
  • Crestwood Suites NW Aparthotel
  • Crestwood Suites NW Aparthotel Houston
  • Crestwood Suites NW Houston
  • Crestwood Suites NW Houston Aparthotel

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

In the hotel

Working away
  • Conference space
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 28
Services
  • Laundry facilities
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
More
  • Weekly housekeeping provided

Crestwood Suites of NW Houston, Houston’s small print

Also known as

  • Crestwood Suites Houston
  • Crestwood Suites NW
  • Crestwood Suites NW Aparthotel
  • Crestwood Suites NW Aparthotel Houston
  • Crestwood Suites NW Houston
  • Crestwood Suites NW Houston Aparthotel

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.1 /5 from 52 reviews

Crestwood Suites of NW Houston, Houston
Excellent4.0 / 5
Weekend get away
The room was very clean, the customer service agent at the front desk was amazing and very helpful. The only suggestion I would have is for them to provide more comfortable blankets to cover up with. Our blanket felt like a curtain. Other than that it was a very pleasurable experience.
2 night romance trip
Crestwood Suites of NW Houston, Houston
Fair2.0 / 5
You get what you pay for.
The room was way smaller than advertised. Pictures online are deceiving. No toaster, no iron, no coffe maker. The room also had a funky smell. I had to go get some air freshner. Make sure and bring your own EVERYTHING! This "exteded stay" provided nothing;plates, cups, utensils, etc. There wasnt even any soap in the bathroom. There also was no ice machine. My room key would stop working and this seemed to be a problem with other guests as well. The staff was attentive in fixing the problem though. Overall, I wouldn't pay for a stay here again.
3 night trip
Crestwood Suites of NW Houston, Houston
Fair2.0 / 5
The staff is fine got to see my room before staying but location is horrible and nothing more to do unless you drive no breakfast if u want to just roll out of bed
1 night trip
Crestwood Suites of NW Houston, Houston
Outstanding5.0 / 5
Great Service
Great environment, a bit of a distance from down town, very comfortable stay. They made my family feel welcome.
2 night family trip
Crestwood Suites of NW Houston, Houston
Excellent4.0 / 5
Not too bad
I was a little skeptical at first because of the reviews, but the front desk was pleasant and the room was very clean. The only downside was the neighborhood and the other tenants. There seemed to be drug dealers everywhere. I felt a little uncomfortable, but overall, I would stay here again.
4 night trip

See all reviews

Crestwood Suites of NW Houston, Houston

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