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1 room, 2 adults
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Crestwood Suites of NW Houston, Houston

2 stars
12925 Northwest FwyHoustonTX77040United States of America, 800-491-6126
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2.1 / 5
Service
Service is adequate
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
Vibe
Vibe is not too good
54See all 54 Hotels.com reviews
From 3 reviewsTripAdvisor Traveller Rating

Crestwood Suites of NW Houston, Houston

Hotel Info: 866-539-8117

from $45
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 2 Queen Beds, Smoking
  • Superior Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Superior Studio, 1 Queen Bed, Smoking
  • Studio, Accessible
  • Studio, 1 Queen Bed with Sofabed, Non Smoking
  • Studio, 1 Queen Bed with Sofabed, Smoking
  • Studio, 1 Queen Bed
  • Studio, 2 Queen Beds
  • Room, 2 Queen Beds, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Studio, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open during the following times:
  • Monday - Saturday: 11 AM - 7 PM
  • Sunday - Sunday: 3 PM - 8 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Also known as

  • Crestwood Suites Houston
  • Crestwood Suites NW
  • Crestwood Suites NW Aparthotel
  • Crestwood Suites NW Aparthotel Houston
  • Crestwood Suites NW Houston
  • Crestwood Suites NW Houston Aparthotel

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

In the hotel

Services
  • Laundry facilities
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided

Crestwood Suites of NW Houston, Houston’s small print

Also known as

  • Crestwood Suites Houston
  • Crestwood Suites NW
  • Crestwood Suites NW Aparthotel
  • Crestwood Suites NW Aparthotel Houston
  • Crestwood Suites NW Houston
  • Crestwood Suites NW Houston Aparthotel

Policies

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

WiFi is available in guestrooms for USD .99 per night (rates may vary)

WiFi is available in public areas for USD .99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.1 /5 from 54 reviews

Crestwood Suites of NW Houston, Houston
Poor1.0 / 5
Not Good
The hallway smell bad and the weight room was not what a weight look like. When I try to to the a/c on low heat it start to burn and the alarm went of they need to fix the whole place.
1 night romance trip
Crestwood Suites of NW Houston, Houston
Good3.0 / 5
The hotel was nice for the price and what it is, but I broke out into hives a week into our stay. My boyfriend was fine and never had a problem, but it made my life miserable. I've never had that kind of reaction before, but if you are sensitive to detergents, you may want to go elsewhere. I was told that they use industrial detergent for their sheets, so it probably had harsher chemicals than your typical detergent. Again, the place wasn't bad for what it was, but I had a bad experience due to a detergent sensitivity. Pros: Free, fast Wi-fi Cheap Very friendly staff Honestly, fairly quiet Air conditioning works, and the staff are on point getting to any requests Full kitchen that they will clean when you get it messy You get to keep the towels Cons: The washing machines eat your coins and the dryers don't work. Go to a washateria. They are also not maintained by the hotel. It's a separate company. The stairs smell like a mix of a** and wet dog. There is a fair amount of smoking, at least on our floor. I personally didn't like the smell in the room. Boyfriend didn't have a problem with it.
12 night romance trip
Crestwood Suites of NW Houston, Houston
Poor1.0 / 5
dont recommend
i dont recommend to anybody.place is dishonest. purchased online non smoking room. was told there are no designated non smoking rooms. lady kept trying to charge me again.place was dirty and smelled like cigarette. ended up leaving and getting another room elsewhere.
1 night romance trip
Crestwood Suites of NW Houston, Houston
Excellent4.0 / 5
Weekend get away
The room was very clean, the customer service agent at the front desk was amazing and very helpful. The only suggestion I would have is for them to provide more comfortable blankets to cover up with. Our blanket felt like a curtain. Other than that it was a very pleasurable experience.
2 night romance trip
Crestwood Suites of NW Houston, Houston
Fair2.0 / 5
You get what you pay for.
The room was way smaller than advertised. Pictures online are deceiving. No toaster, no iron, no coffe maker. The room also had a funky smell. I had to go get some air freshner. Make sure and bring your own EVERYTHING! This "exteded stay" provided nothing;plates, cups, utensils, etc. There wasnt even any soap in the bathroom. There also was no ice machine. My room key would stop working and this seemed to be a problem with other guests as well. The staff was attentive in fixing the problem though. Overall, I wouldn't pay for a stay here again.
3 night trip

See all reviews

Crestwood Suites of NW Houston, Houston

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