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Swissotel Kunshan, Suzhou (Suzhou)

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
387 Qianjin Zhong RoadKunshan, Suzhou (Suzhou)Jiangsu215300China

Luxury hotel in Suzhou with 3 restaurants, spa
  • Free WiFi
Very Good8.0
Wellness Area
Great wellness & sports facilities
Cleanliness
Clean
Service
Fantastic service
Pool
Pool should be renewed
23See all 23 Hotels.com reviews
From 463 reviewsTripAdvisor Traveller Rating

Swissotel Kunshan, Suzhou (Suzhou)

from $69
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Twin Beds, City View
  • Room, 1 King Bed, Garden View (Swiss Business Advantage Room)
  • Premier Suite, 1 King Bed, River View
  • Room, 1 King Bed, River View (Swiss Executive Room)
  • Room, 2 Twin Beds, River View (Swiss Executive Room)
  • Executive Suite, 1 King Bed, River View (Swiss)

At a glance

Key facts

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 10742
  • Conference space size (meters) - 998
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Touch Spa has 14 treatment rooms. Services include Thai massages, massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Cafe Swiss - This restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner.

Tao Yuan Garden Tepenyaki - This restaurant serves lunch and dinner.

Swissotel Kunshan, Suzhou (Suzhou)’s small print

Also known as

  • Kunshan Swissotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 135.7 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (roundtrip)

Wired Internet access is available in guestrooms for CNY 80 per day (rates may vary)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Swissotel Kunshan, Suzhou (Suzhou)

Landmarks

  • Heart of Suzhou
  • Xi Lu Garden - 7.7 mi / 12.3 km
  • Zhang Pu Residence - 9.6 mi / 15.5 km
  • Qiandeng Yan Monastery - 11.6 mi / 18.7 km
  • Huacheng Tiandi General Mall - 12.6 mi / 20.3 km
  • Qiandeng Central Park - 14 mi / 22.6 km

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 50 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Very Good 8.0 From 23 reviews

Swissotel Kunshan, Suzhou (Suzhou)
Poor2.0
Rooms get 80F+ during the evening
They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.
Kevin, us3 night trip
Swissotel Kunshan, Suzhou (Suzhou)
Exceptional10.0
Great Hotel
Very professional and helpful staff. Very good English all around. Will stay there from now on when in Kunshan!
Thomas, us7 night business trip
Swissotel Kunshan, Suzhou (Suzhou)
Exceptional10.0
Excellent Hotel
Excellent hotel. I really enjoyed my stay at Swissotel, Kunshan. I especially like the room. It's very comfortable. I also like their breakfast and dinner buffets. The hotel staff are very curtious. I will definitely stay there again.
A Traveler, us2 night trip with friends
Swissotel Kunshan, Suzhou (Suzhou)
Exceptional10.0
Great Location and Friendly Staffs
Friendly reception and fast check-in.
A Traveler, as1 night business trip
Swissotel Kunshan, Suzhou (Suzhou)
Exceptional10.0
Swiss-precision
Excellent location for work with good food options at the hotel and nearby within walking distance of the hotel
A Traveler, as3 night business trip

See all reviews

Swissotel Kunshan, Suzhou (Suzhou)

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