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Acta Arthotel

Photo gallery for Acta Arthotel

Premium bedding, down duvets, minibar, in-room safe
Property entrance
Restaurant
Reception
Suite | Bathroom | Designer toiletries, hair dryer, bidet

Overview of Acta Arthotel

Acta Arthotel

4.0 star property
Riverfront hotel in Andorra la Vella with spa and restaurant
8.6 out of 10 Fabulous
8.6/10 Fabulous

828 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Prat de la Creu, 15-25, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min drive
  • Caldea Spa - 1 min drive

Getting around

  • La Seu d'Urgell (LEU) - 46 min drive
  • Blagnac Airport (TLS) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 40 min drive
  • Porte-Puymorens Station - 43 min drive
  • Burton's Station - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Veggi's World - 8 min walk
  • Principat D'Andorra - 7 min walk
  • L'Orri - 4 min walk
  • Cafeteria La Terrassa Pyrenees - 10 min walk
  • Lizarran Andorra - 4 min walk
Map

About this property

Acta Arthotel

A great choice for a stay in Andorra la Vella, Acta Arthotel offers an airport shuttle (available on request). Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a snack bar/deli. The helpful staff and location get good marks from fellow travellers.

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 66 lb per pet)*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)
  • On-site parking is limited

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's games

What to do

  • Bike tour information
  • Free use of nearby fitness centre
  • Mountain biking nearby
  • Rafting nearby
  • Skiing lessons nearby
  • Snowmobiling nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike repair services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

Restaurant Plato – On-site restaurant. Guests can enjoy drinks at the bar.
Restaurant Gallery – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.40 per person
  • Airport shuttle service is offered for an extra charge
  • Spa access is available for an extra charge of EUR 12.54 per day

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 16 per pet, per day

Parking

  • Self-parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 12.54 per person, per day
  • Guests under 4 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Children ages 4-16 may access spa services from 10-11:30 AM when accompanied by an adult.

Also known as

Acta Art Hotel Andorra la Vella
Acta Art Hotel
Acta Art Andorra la Vella
Acta Art
Hotel Acta Arthotel Andorra/Andorra La Vella
Acta Arthotel Hotel
Acta Arthotel Andorra la Vella
Acta Arthotel Hotel Andorra la Vella

Frequently asked questions

Does Acta Arthotel offer free cancellation for a full refund?
Yes, Acta Arthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Acta Arthotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Acta Arthotel?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 66 lb per pet. There's a charge of EUR 16 per pet, per day. Food and water bowls are available.
Is parking offered on site at Acta Arthotel?
Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Acta Arthotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Acta Arthotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Acta Arthotel and nearby?
During the winter, enjoy nearby recreation such as skiing and snowmobiling, and return when the snow melts for mountain biking and rafting. Indulge in a treatment at the spa and make the most of other amenities such as a Turkish bath.
Are there restaurants at or near Acta Arthotel?
Yes, there's an on-site restaurant, Restaurant Plato.
What's the area around Acta Arthotel like?
Acta Arthotel is located by the river, a short 8-minute walk from Andorra Massage and 8 minutes' walk from Placa del Poble. Travellers say that the area is walkable and ideal for skiing.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Great breakfast. Enjoyed our one night stay.
Kerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location, cleanliness and very helpful staff.
Jan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Review
Nice hotel, excelent location. Rooms could be a little warmer. But overall great!
Immeil, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Parking was easy (off site/public) and had discount for staying at hotel. Could walk everywhere from hotel.
Verified Expedia guest review

10/10 Exceptional

Clean, great location, very affordable.
Verified Expedia guest review

10/10 Exceptional

A lovely hotel with spacious rooms. Kudos to Johnathan who was quite helpful throughout our stay.
Rajiv, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff!! Perfect location!! The staff member who stands out was The bartender from Tunisia.
NORMAN, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location but need to improve toiletries
Great location in the centre. Rooms where big. The only disappointing aspect was the toiletries, they only provide a ‘gel and shampoo’ in one bottle which was one of the worst shampoos I’ve ever used. For a 4 star hotel I would have expected a separate shampoo, conditioner and body wash. When staying for one night you don’t want to bring such products with you. Hotels need to invest in a good quality shampoo for its guests. We ate in the hotel restaurant for dinner, the food was great especially the steak.
Daniela, 1-night family trip
Verified Hotels.com guest review