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Hotel Santana

Photo gallery for Hotel Santana

Garden
Front of property
Family Room | In-room safe, desk, free WiFi, bed sheets
Bar (on property)
Reception

Overview of Hotel Santana

Hotel Santana

4.0 star property
4-star hotel with spa, near Bugibba Square
7.4 out of 10 Good
7.4/10 Good

799 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is $121
Price available on 6/8/2023
Map
Triq il Maskli, Qawra, St. Paul's Bay, Malta, SPB1482
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of St. Paul's Bay
  • Bugibba Beach - 1 min drive
  • Golden Sands Beach - 15 min drive
  • Golden Bay - 12 min drive
  • St George's Beach - 18 min drive
  • Sliema Promenade - 14 min drive
  • Mellieha Bay - 19 min drive
  • Grand Harbour - 15 min drive
  • Paradise Bay Beach - 24 min drive
  • Upper Barrakka Gardens - 16 min drive
  • Sliema Ferry - 17 min drive

Getting around

  • Malta Intl. Airport (MLA) - 34 min drive

Restaurants

  • Watson's Pub - 3 min walk
  • Ocean Basket - 5 min walk
  • The Bell - 4 min walk
  • Michele's Gelateria - 1 min walk
  • Ta' Pawla - 4 min walk
Map

About this property

Hotel Santana

Take in the views from the rooftop terrace when you stay at Hotel Santana. You can visit the spa to indulge in hot stone massages, body wraps, or mani/pedis, and Mediterranean cuisine is served at The Moire, which is open for breakfast and dinner. Other features of this upscale hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

All inclusive

All-inclusive room rates at Hotel Santana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Hungarian, Italian, Lithuanian, Maltese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Protocols (Malta)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Indigo Wellness Centre has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

Dining

The Moire - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Castagna - This coffee shop serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Malta Eco-Certified, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: EUR 0.50 per person, per night

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
  • One of the swimming pools

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocols (Malta).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Hotel Santana
Hotel Santana St. Paul's Bay
Santana Hotel
Santana St. Paul's Bay
Hotel Santana Hotel
Hotel Santana St. Paul's Bay
Hotel Santana Hotel St. Paul's Bay

Frequently asked questions

Does Hotel Santana offer free cancellation for a full refund?
Yes, Hotel Santana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santana?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Hotel Santana on Jun 8, 2023 start from $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Santana?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Hotel Santana?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santana?
You can check in starting at 2 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Santana?
No, this hotel doesn't have a casino, but Oracle Casino (5-min walk) and Dragonara Casino (13-min drive) are both nearby.
What is there to do at Hotel Santana and nearby?
Have fun with nearby activities like boat tours, scuba diving, and water skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Santana also has a seasonal outdoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Santana?
Yes, The Moire offers Mediterranean cuisine.
What's the area around Hotel Santana like?
Hotel Santana is in the heart of St. Paul's Bay, a short 3-minute walk from The Malta Classic Car Collection and 5 minutes' walk from Bugibba Beach. Travelers say this hotel is in a good location.

Reviews

7.4

Good

7.7/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Good stay, friendly staff
Henoc, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kerry, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great value!
Colin James, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

warren, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Malta connection
Arrived a little early as we were leaving from another hotel in a different part of Malta before arriving at the Santana, we were impressed with the outside appearance of the hotel until we tried to mount the stairs in the pouring rain, my husbands on crutches and although there is a ramp it was to steep and slick with the rain for him to use safely, after 5mins of struggling up the steps with 2 suitcases and helping my husband being watched by a staff member (no offer of help) I booked us in, as early was told we could put our luggage in storage and our room would be ready at 2pm, okay went into a lounge area for the football asked for keys at 2.15 not ready, seems a balcony had to be re-cleaned due to the rain!!, around 20mins later the receptionist arrived with keys, ground floor room lots of space, clean, tidy and disabled friendly, lifts to restaurant and indoor pool, buffet breakfast, plenty of and good selection, dining area better quality than others in the area, check out quick and easy and as going to a further hotel we were allowed to store luggage and watch the football, overall as this was a single nights stay we would book again for a longer period
christine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It's a nice hotel. The zone would be beautiful, but for me they ruined the landscape by building too much.
Massimo Valerio, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Whenever I visit Malta this is the only hotel I ever book. Over the years there have been many enhancements to the property and the Santana just keeps getting better and better. Staff are always friendly and the hotel is situated in the perfect spot to get to anywhere on the island with the bus station very close by. Last visit I got upgraded to an executive suite, so thank you Santana! :) Only one slight niggle, the linen and towels are the next thing to upgrade, they’re all a bit thin and worn. But overall, a brilliant place to stay.
Jan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was amazing there is nothing wrong everything was perfect
Andrew, 1-night trip
Verified Expedia guest review

8/10 Very Good

Colin James, 7-night romance trip
Verified Expedia guest review

6/10 Good

We stay often here
There was an issue on check out - reception team hassled me for a payment (which had been paid). I showed receipt and then emailed it to them. Their admin issue was not mine to sort. We had an unexpected knock on our door at 0200hrs. There should be tighter security on who they let into the hotel. We were two females and the man wanted to join us in our room! We were shocked as he had clearly followed us. Reception team were not interested in this report. We stay often here and this was the first poor service we have had
Kerry, 1-night trip with friends
Verified Hotels.com guest review