Mirador del Frayle, San Miguel de Allende
3.5-star hotel in San Miguel de Allende with outdoor pool, restaurant
- Free continental breakfast, free WiFi in lobby, and free parking
Good
Location
Location is ok
Room
Room is all right
TripAdvisor Traveller Rating: 3
From 81 reviews
Recent reviews
Good 7.8 From 146 reviews
Mirador del Frayle, San Miguel de Allende
Very Good
Panorama, hike
Great panorama right from your window on the whole city, but you pay the price: the hotel is on the top of the hill, which means you either need to take a taxi from the centro or climb on very steep streets back. No wifi in the rooms (at least not in mine).
Mirador del Frayle, San Miguel de Allende
Exceptional
Great hotel Service was great and they go out of your way to help you.
Mirador del Frayle, San Miguel de Allende
Poor
Worst Customer Service EVER!
Don't stay here, listen to me ... don't! Girl at the front desk was the rudest and not willing to give any customer service at all. I booked two months before my stay, called when I booked requesting a room that was handicap accessible. Back then they told me they didn't have that kind of room but that they would give me the room closest to the office (front). Once we got there the rude girl said, the only room I have is the one I have you, which was the farthest in the property. I had someone in a wheelchair and the lady did not care. Not only the room was far but was hard to get. It was super small and with a full bed, not even a queen. The tv was old and with a very bad signal. There was no A.C. at all, only an old fan. I spotted a dead scorpion under the bed. We decided it was time to leave. We were in the room for like 30 minutes and were on our way to another hotel. The girl saw me at the front carrying the luggage all by myself and didn't care to offer any help. Once I told her we were checking out, all she said was, ok. Not even offering any suggestions or even asking why we didn't stay. Unless you want an awful experience as mine then stay here, if not, then definitely go somewhere else.
Mirador del Frayle, San Miguel de Allende
Exceptional
Peacefull Bliss
Breathtaking view of the town below along with old world style rooms (deluxe 2 queen bed suite). It was peaceful bliss having my coffee outside in the morning listening to roosters, doves, birds, a train and then the church bells all over town below. Quiet place located high above the town within houses. Full breakfast included with the price of rooms. All this makes up for the fact that there is no ice machine or soda machines. You just plan for what you want to drink and bring it to your room. You can get canned cokes, etc from the mgmt. until the restaurant closes at 12 pm. Breakfast only. I can't wait to go back!!!!!!!!!!!!
Mirador del Frayle, San Miguel de Allende
Very Good
The place was beautiful! they need to add internet for the rooms. The swimming pool was out of service. That was too bad, because the weather was great to take a swim.
Is the description of this hotel not correct? Tell us
