10/10 Exceptional
Jan 9, 2023
The stay was amazing! There was one person who is at your front desk who has a horrible attitude. She’s an older woman. My first stay there a few months ago I thought maybe she was just having a bad day. But months later she was still rude. My friend is handicap and needed help opening her door to her room and the woman gave her attitude about it. Also told her to prop the door open if she was going out to smoke. Why? So someone could walk on and steal her belongings?? Said good morning to this same person and she acted as if she didn’t see nor hear us . So this is more than just a bad day. Other than that everything was perfect! Thank you! I’ll be staying more often as my son lives in sylvania.
Roberta
Roberta, 2-night family trip
Verified Hotels.com guest review