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Negril Escape Resort & Spa, Negril

2.5 stars2.5 stars
116 One Love Drive, West EndNegrilWestmorelandJamaica
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2.4 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Amenities
Amenities are not the best
26See all 26 Hotels.com reviews
From 206 reviewsTripAdvisor Traveller Rating

Negril Escape Resort & Spa, Negril

from $90
  • Standard Room, 2 Double Beds, Balcony, Ocean View
  • Standard Room, 1 Queen Bed, Ocean View
  • Standard Room, 1 King or 1 Queen Bed, Balcony, Ocean View
  • Deluxe Apartment, 1 Bedroom, Kitchenette, Ocean View (Balcony)
  • Standard Room, 2 Full Beds, Ocean View
  • Standard Room, 2 Full Beds, Garden View
  • Apartment, 2 Bedrooms, Balcony, Ocean View
  • Standard Room, 2 Double Beds, Balcony, Garden View
  • Standard Room, Balcony, Garden View
  • Standard Room, 1 Queen Bed, Garden View
  • Apartment, 1 Bedroom, Kitchenette, Ocean View
  • Condo, 2 Bedrooms, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

Also known as

  • Negril Escape
  • Negril Escape Resort
  • Negril Escape Resort And Spa
  • Negril Escape Hotel
  • The Negril Escape Resort Spa
  • Negril Escape Resort Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 80 (one way)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Use of nearby fitness center (discount)
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Conference space
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 10
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Patio
Freshen up
  • Free toiletries
  • Hair dryer (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Negril Escape Resort & Spa, Negril’s small print

Also known as

  • Negril Escape
  • Negril Escape Resort
  • Negril Escape Resort And Spa
  • Negril Escape Hotel
  • The Negril Escape Resort Spa
  • Negril Escape Resort Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 80 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 26 reviews

Negril Escape Resort & Spa, Negril
Fair2.0 / 5
Escape is right
The room is basic, but I had no hot water and no working shower. the front desk at first said we needed to pay cash for the room we already paid for. After some back and forth he said for us to email him the confirmation page.
1 night trip with friends
Negril Escape Resort & Spa, Negril
Poor1.0 / 5
Hotel shabby.
We were very disappointed with the hotel and accommodation. There was no shower head in shower, torn curtains, barely function air conditioner in bed room only had to ask several times for that and mini refrig. No telephone access in room but supposed to be room service. We felt unsafe in the rooms, don't need a key to push open the door.Overall the hotel was old and run down. We were unhappy most of the time will not be returning there or recommend it to anyone. Hotels.com you need to be held responsible also, please know what you are recommending customers. I will not be using your services again also.
7 night family trip
Negril Escape Resort & Spa, Negril
Fair2.0 / 5
Property with alot of potential but falls wa short
Resort has a lot of potential but fell short in most aspects. I had a confirmed double room when I arrived there was a single bed, and they tried to just add another bed to the room as opposed to switching to the larger double room which was paid for. Electric will flicker on and off, no bath towels available, only boiling hot water in the shower.
1 night trip with friends
Negril Escape Resort & Spa, Negril
Poor1.0 / 5
Disappointing
The hotel was "run down' , requested an upgrade . The owner was very rude and stated that hotel. Com knew that they were closing after the season and should not have allowed the booking. No hot water, wi fi did not work.
Romance trip
Negril Escape Resort & Spa, Negril
Outstanding5.0 / 5
Home Away from Home!
The Negril Escape is our home away from home! We always stay here when we are in Negril and we are never disappointed. The staff is always friendly and welcoming, the food is good, the rooms are clean, and the grounds are safe. If you want comfortable, casual and safe, this is the place!
Romance trip

See all reviews

Negril Escape Resort & Spa, Negril

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