Guests
All properties in Siem Reap, Siem Reap, Cambodia

City River Hotel

Riverfront Siem Reap hotel with outdoor pool, connected to a shopping center

  • Free WiFi and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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1 / 60Outdoor Pool
0531 Achasva Street, Siem Reap, 00855, Cambodia
8.8.Fabulous.
  • Central location in the city close to a night market and restaurants and shops. Staff is…

    Jan 5, 2020

  • My husband and I had such a nice stay at City River. The location is perfect, the…

    Dec 31, 2019

See all 53 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 65 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Spa services

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Separate sitting area
  • Premium TV channels

What’s around

  • In Downtown Siem Reap
  • Wat Preah Prom Rath - 3 min walk
  • Angkor Trade Center - 4 min walk
  • Made in Cambodia Market - 4 min walk
  • Phsar Chas Market - 6 min walk
  • Old Market Area - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 Queen Bed
  • Deluxe Double Room, 1 King Bed
  • Deluxe Twin Room, 2 Twin Beds
  • Superior Twin Room, 2 Twin Beds
  • Superior Triple Room, 3 Twin Beds

What’s around

Landmarks

  • In Downtown Siem Reap
  • Wat Preah Prom Rath - 3 min walk
  • Angkor Trade Center - 4 min walk
  • Made in Cambodia Market - 4 min walk
  • Phsar Chas Market - 6 min walk
  • Old Market Area - 6 min walk
  • Pub Street - 7 min walk
  • Siem Reap Art Center Night Market - 7 min walk
  • Wat Damnak - 8 min walk
  • Charles de Gaulle Road - 9 min walk
  • Shrine to Preah Ang Check and Preah Ang Chom - 10 min walk

Getting around

  • Siem Reap Intl. Airport (REP) - 9 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
See on map
0531 Achasva Street, Siem Reap, 00855, Cambodia

At a glance

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Bicycle rentals nearby
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Khmer

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 21-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40000 per vehicle (one-way)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 20 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs USD 40000 (one-way)

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, JCB International and cash.

Also known as

  • City River
  • City River Hotel Hotel
  • City River Hotel Siem Reap
  • City River Hotel Hotel Siem Reap
  • City River Hotel
  • City River Hotel Siem Reap
  • City River Siem Reap
  • River City Hotel
  • Hotel City River

*See fees and policies for additional details or extra charges

FAQs

  • Yes, City River Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Footprint Cafes Co-working hub (3-min walk), Banllé Vegetarian Restaurant (3-min walk), and Chanrey Tree (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40000 per vehicle one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
8.8.Fabulous.
  • 4.0.Fair

    My flight was delayed, so I didn’t get there till almost 10pm. No one was at the front desk. I waited for almost 20 minutes. No one showed up. Then I walked around to see if anyone was around. I found 2 guys from Thailand, and they went to look for an employee. And he was sleep in some room, came out to check me in, then he got me on the phone with the boss. He apologized, and all was well. The next couple of days were okay, just that they didn’t clean my room after the first night. And when I checked out, the other employees saw me, but basically ignored me, and I was alerting them that I was checking out. They paid me no mind, so I dropped the key on the desk, and I bounced. The boss was the only person that could speak English. The other employees didn’t know a lick of English.

    Daunte, 3 night trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel and Service

    City River Hotel was amazing. From the time we checked-in to the day we departed, we were given 5 star treatment. The hotel is located near other hotels, coffee shops (Brown Coffee across the street) and small businesses. My room was a large king room with good sized bathroom. I loved sitting out on the balcony early mornings sipping my coffee and watching the locals walking, working, etc. The hotel offered a free breakfast each morning and it had both American and Cambodian dishes. The hotel also has a spa and the ladies are magnificent (costs $9 & $16 USD). We tipped everyone that provided us service, but there is a tip box for all employees to the right of the front desk, which we gladly left a very nice tip during our check out. Be sure to ask the front desk to call Mr. Tall if you need a tuk tuk driver. We used his services everyday for $15/day. Mr. Tall speaks English and is a very delightful and kind gentleman. Every single restaurant recommendation he made was excellent. I enjoyed my trip to Cambodia and will definitely return and stay at City River Hotel.

    Barbara, 5 night trip with friends, Sep 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super friendly helpful staff. Spacious and clean rooms. Very pleased with our stay.

    4 night family trip, Jul 8, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    Property not managed well. Pool was very dirty. Hotel was dirty. No air-conditioning except in the rooms. Dining room disorganized and very hot This is a grand Hotel in decline. Great location nice furnishings nice layout but missed managed The staff is very nice and tries hard but no one speaks English much. And they’re totally disorganized I travel extensively and always stay in three star or boutique hotels this one was very disappointing Bad choice

    Dwight, 5 night trip, May 6, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Cambodia

    Staff was awesome. I loved having cocktails at night, up on the roof deck above the pool.

    Gary, 4 night trip, Mar 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff and a great location made for a nice stay

    2 night trip with friends, Feb 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Price is Right

    Great pool. Very helpful and friendly staff. Great location.

    Daniel, 2 night trip, Feb 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super Service, Excellent Budget Hotel

    The service at this hotel is AMAZING. Especially the manager, Laekaena, I believe her name is. She went above and beyond to make sure our stay and visit to Siem Reap was as comfortable as possible. She was able to grant us early check-in and she checked on a later check-out time for us without us asking. The entire staff greets you and asks how you are and how they can help. They have excellent recommendations- loved the cafe they recommended 2 doors down, Moloppor Cafe. The staff offered to fix the elastic in my pants when I asked them for a recommendation where I could take them in town. Just superb service! The hotel location is very convenient to the main area and markets of Siem Reap and I highly recommend this location if you want a quiet area to wake up to and go to sleep to. It is a lovely area just across the river and has a great view of the city from the roof. The breakfast is good quality and variety of food- fusion of Khmer, western, Thai, and Chinese, local fruits. Nice firm mattress, plenty of pillows, clean sheets and blankets. Comfortable A/C. The hotel decor is a little dated, but beautiful wood. The only thing I would change is the bathrooms. They really need to upgrade, but it was nice to have the shower in the bathtub and not just the small lip on the floor like in some hotels.

    Tamera, 3 night romance trip, Jan 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hi, we received excellent service from friendly staff at this hotel in downtown central. Breakfast is also good and differs every day. Rooms are also very clean and there is happy hour on cocktails every day from 3pm-8pm on the pool terras. Within 5 minutes walk of the Night Market and Pub Street. All in all, we were very satisfied. Thank you City River Hotel from happy and very satisfied customers from SURINAME South America. Love Siem Reap, we will be back ;-)

    Bab, 3 night family trip, Jan 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Lovely

    Service was amazing. Exceptional. The shower though kept going from hot to cold to hot to cold. Internet was a bit spotty. But again service was exceptional.

    Nathan, 2 night romance trip, Dec 22, 2018

    Verified Hotels.com guest review

See all 53 reviews