Grand Emperor Hotel

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Overview of Grand Emperor Hotel

Grand Emperor Hotel

4-star property
4-star hotel in Macau with 3 restaurants and 2 bars/lounges

8.6/10 Fabulous

514 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is $33
Price available on 11/4/2022
Map
288 Avenida Comercial De Macau, Macau
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

Getting around

  • Macau Intl. Airport (MFM) - 15 min drive
  • Zhuhai (ZUH-Jinwan) - 55 min drive
  • Hong Kong International Airport (HKG) - 56 min drive

About this property

Grand Emperor Hotel

4-star hotel
Shopping on site, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Grand Emperor Hotel. Be sure to enjoy a meal at any of the 3 onsite restaurants. Free in-room WiFi is available to all guests, along with 2 bars and conference space.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a gift shop
  • A 24-hour front desk, smoke-free premises, and ATM/banking services
  • Guest reviews give top marks for the first-rate property condition and location
Room features
All guestrooms at Grand Emperor Hotel boast comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Mini fridges, daily housekeeping, and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 311 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited (max 1 space per unit)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Conference space (1582 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Alarm clock

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Grand Emperor Court - This restaurant serves lunch and dinner.
The Royal Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.
Royal Robatayaki - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MOP 1000 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MOP 49.5 for adults and MOP 49.5 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Frequently asked questions

Does Grand Emperor Hotel offer free cancellation for a full refund?
Yes, Grand Emperor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Emperor Hotel?
As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Grand Emperor Hotel on Nov 4, 2022 start from $33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Emperor Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Emperor Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Emperor Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Grand Emperor Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Grand Emperor Hotel?
No, this hotel doesn't have a casino, but Lisboa Casino (8-min walk) and Rio Casino (18-min walk) are both nearby.
What is there to do at Grand Emperor Hotel and nearby?
Grand Emperor Hotel has 2 bars.
Are there restaurants at or near Grand Emperor Hotel?
Yes, there are 3 onsite restaurants. Nearby restaurants include Margaret's Café e Nata (4-min walk), Terra Coffee House (5-min walk), and Restaurante Escada (5-min walk).
What's the area around Grand Emperor Hotel like?
Grand Emperor Hotel is a short 1-minute walk from New Yaohan Department Store and 3 minutes' walk from Almeida Ribeiro Street. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very Good

good
WING SZE, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Ka Ki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sou Lan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Chi Man, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Yau Tim Edith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Hotel is in central of town Hotel staffs are good at their jobs ;good services I especially want to say a Big thanks to staff YOYO Saw My requests are all possible with YOYO great help ( Birthday celebrations surprise, trip to Shenzhen and trip to chuhai and etc)
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient. Value for money in old macau area
Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.
Vincent Bernard, 1-night business trip
Verified Hotels.com guest review