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Hôtel La Citadelle Metz MGallery By Sofitel, Metz

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
5 Avenue NeyMetzMoselle57000France
4-star hotel with 2 restaurants and bar/lounge
  • Free WiFi
Great location
Fantastic service
Delicious food
Bar and Beverages
Standard bar
55See all 55 reviews
From 570 reviewsTripAdvisor Traveller Rating

Hôtel La Citadelle Metz MGallery By Sofitel, Metz

from $150
  • xxx Standard Room xxx
  • Deluxe Single Room
  • Traditional Single Room
  • xxx Exclusive Room xxx
  • Deluxe Double Room
  • Traditional Double Room
  • Family Room
  • Deluxe Double Room
  • Superior Double Room
  • Classic Double Room
  • Standard Room, 1 Twin Bed
Want more choice? Check out our other properties in Metz.

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Meeting rooms 4
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1569
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Le Magasin aux Vivres - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.

Hôtel La Citadelle Metz MGallery By Sofitel, Metz’s small print

Also known as

  • Citadelle Hotel Metz
  • La Citadelle Hotel Metz
  • Hotel Citadelle Metz M Gallery
  • Hotel Citadelle M Gallery
  • Citadelle Metz M Gallery
  • Citadelle M Gallery
  • Citadelle Metz
  • Citadelle Metz Hotel
  • Hotel Citadelle Metz
  • Hotel Metz Citadelle
  • La Citadelle Metz
  • Metz Citadelle
  • Metz Hotel Citadelle


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.87 per person, per night

Optional extras

Self parking costs EUR 15.00 per night

Buffet breakfast is offered for an extra charge of EUR 24.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hôtel La Citadelle Metz MGallery By Sofitel, Metz


  • Heart of Metz
  • Place de la Republique (3-minute walk)
  • Metz Palais de Justice (6-minute walk)
  • Place d'Armes (10-minute walk)
  • Metz Cathedral (10-minute walk)
  • Metz Christmas Market (11-minute walk)
  • Comedy Square (13-minute walk)
  • Musee de la Cour d'Or (13-minute walk)

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) 28-min drive
  • Metz-Ville Station 10-min walk
  • Metz North Station 6-min drive
  • Metz Ars-sur-Moselle Station 11-min drive
  • Self parking (surcharge)

Recent reviews

Fabulous 8.6 From 55 reviews

Hôtel La Citadelle Metz MGallery By Sofitel, Metz
This hotel was a great find - it was a terrific room and the customer service was very friendly. Would highly recommend this hotel and hope we are able to visit here again!
Suzanne, us1 night romance trip
Hôtel La Citadelle Metz MGallery By Sofitel, Metz
Great Hotel
Very comfortable hotel with great proximity to old town Metz. The staff was very helpful and friendly.
Justin, us2 night romance trip
Hôtel La Citadelle Metz MGallery By Sofitel, Metz
Large beautiful room. Walking distance To all the tourist sites. Wonderful friendly staff.
A Traveler, us1 night romance trip
Hôtel La Citadelle Metz MGallery By Sofitel, Metz
An excellent hotel
The room was very big (it also included a kitchen) and very quiet. It is very well located, just next to the Arsenal, and 3 min walk from the city centre. The staff was very friendly and very helpful. The breakfast was very good. The service in general was excellent.
A Traveler, us1 night business trip
Hôtel La Citadelle Metz MGallery By Sofitel, Metz
Very Good8.0
Generally hotel condition is good but unfortunately my room has problem. Both hot and cold water tap come out with very hot water only during the 2nd night stay. I need to come down to reception for getting 3 bucket of ice cooling down the water to finish my bath. Hotel cannot find out the problem and only able to offer upgrading room next day whilst the water system returned normal so we did not change. My friend stayed there two weeks ago but the lift was out of order and they had to carry their luggage down to check out.
kin wai, as3 night romance trip

See all reviews

Hôtel La Citadelle Metz MGallery By Sofitel, Metz

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