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Barcelo Maya Tropical - All Inclusive, Xpu-Ha

4.5 stars
Carretera Chetumal - Puerto JuarezKm 266.3, Xpu-HaQROO77750Mexico, 800-491-6126
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Excellent4.1 / 5
Wellness Area
Great wellness & sports facilities
Beach
Beautiful beach
Pool
Great pool
Food
Delicious food
292See all 292 Hotels.com reviews
From 3,637 reviewsTripAdvisor Traveller Rating

Barcelo Maya Tropical - All Inclusive, Xpu-Ha

Hotel Info: 866-539-8117

from $149
  • Superior Room, Garden View (Gourmet Festival Included)
  • Junior Suite, Premium Level
  • Superior Room, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 478 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Extended parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Barcelo Maya Tropical
  • Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Tropical All Inclusive Hotel
  • Barcelo Maya Tropical All Inclusive
  • Barcelo Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical Xpu-Ha
  • Barcelo Tropical
  • Barcelo Tropical Maya
  • Maya Tropical
  • Maya Tropical Barcelo
  • Tropical Barcelo

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Steam room
  • Nightclub
  • Swim-up bar
  • Tennis on site
  • Sauna
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 9999
  • Conference space size (meters) - 929
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Meals and beverages at companion properties
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Fishing on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Barcelo Maya Tropical - All Inclusive, Xpu-Ha’s small print

Also known as

  • Barcelo Maya Tropical
  • Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Tropical All Inclusive Hotel
  • Barcelo Maya Tropical All Inclusive
  • Barcelo Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical Xpu-Ha
  • Barcelo Tropical
  • Barcelo Tropical Maya
  • Maya Tropical
  • Maya Tropical Barcelo
  • Tropical Barcelo

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 292 reviews

Barcelo Maya Tropical - All Inclusive, Xpu-Ha
Excellent4.0 / 5
Fun and Adventure at Barcelo Maya Tropical
The Barceló Maya Tropical provided a great time for our family of six (4 kids 13-22). The grounds are gorgeous; pools are amazing--lots of staff led activities from water aerobics, salsa exercises, scuba, snorkel, included sailing--available jet skis etc--You basically don't have to leave the resort. Food was good, but not great--we were there for 8 days and buffets get old after a while, but that's the format we chose. The reservation restaurants were ok--the teppan grill was really good and the best of the three we tried, the Mexican pretty good, but much better food to be had in downtown Playa Del Carmen, ($120 roundtrip),the steakhouse was a C-at best (meat was below average--spoiled palette but still should have been a lot better and leaking ac with water dripping on us during dinner first world problem I know but expected better). My son's kindle was stolen out of our room--security undertook a very thorough investigation but the hotel while very nice did nothing about it-it was a hand me down and not very expensive and our expensive stuff was left alone, but the hotel should have at least given us a credit towards another stay instead of nothing. Sea weed is abundant! The ocean is otherwise gorgeous/very warm. All in all a great stay and consistent with the reviews I read-4 stars overall.
8 night family trip
Barcelo Maya Tropical - All Inclusive, Xpu-Ha
Good3.0 / 5
Beautiful beach and resort, mediocre amenities.
We ended up upgrading to "premium" which was about $25 per day per person. We were told that the premium wrist bands gave us access to "unlimited" reservations, free wifi and premium alcohol. However, when we checked in at 3 PM we were told we were not longer allowed to make any reservations after 2 PM, which for a 4 night trip was one of the sole purposes of getting the premium! Wifi was also horrible. I ended up using roaming data for the duration of the trip because it was so bad. We were told we had unlimited reservations however when we tried to go to the buffet at the Palace, we were told it was an extra $5 to make the buffet reservation! We also had to continually watch our drinks being made as it seemed the wait staff did not want to give us premium alcohol even though we tipped well and paid for it. We returned several drinks after discovering it wasn't premium alcohol. Maid service was OK. We tipped extra thinking that we would be left extra towels and clean robes along with new toiletries, but we received nothing additional. Food was ok, was not expecting much, but it was average. We didn't get sick! I can't say I really enjoyed anything other than the churros. Overall the beaches were beautiful and the pools were nice and the overall landscape of the resort was well done. I wish the staff had been a little more friendly and accomodating.
4 night romance trip
Barcelo Maya Tropical - All Inclusive, Xpu-Ha
Outstanding5.0 / 5
Great hotel
Great location. Good food. Excellent amenities
5 night trip with friends

See all reviews

Barcelo Maya Tropical - All Inclusive, Xpu-Ha

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