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Castello City Hotel, Heraklion

3 stars
62 Martyron 1, AvenueHeraklionCrete Island71304Greece, 800-491-6126
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Good3.6 / 5
Value
Best value for money
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
131See all 131 Hotels.com reviews
From 362 reviewsTripAdvisor Traveller Rating

Castello City Hotel, Heraklion

Hotel Info: 866-539-8117

from $35
  • Deluxe Double Room, City View
  • Deluxe Double Room, Sea View
  • Deluxe Triple Room
  • Deluxe Room (Family)
  • Deluxe Single Room
  • Deluxe Double Room

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Also known as

  • Castello City
  • Castello City Heraklion
  • Castello City Hotel
  • Castello City Hotel Heraklion
  • Castello Hotel

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of EUR 25

Safes in guestrooms can be used for EUR 2 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one way)

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 70
  • Conference space size (meters) - 7
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Egyptian-cotton sheets
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The 5th floor - Overlooking the ocean, this restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Castello City Hotel, Heraklion’s small print

Also known as

  • Castello City
  • Castello City Heraklion
  • Castello City Hotel
  • Castello City Hotel Heraklion
  • Castello Hotel

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of EUR 25

Safes in guestrooms can be used for EUR 2 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 131 reviews

Castello City Hotel, Heraklion
Fair2.0 / 5
Avoid this hotel and Heraklion
I would not recommend staying here at all. The staff was friendly but as soon as we walked into our room, it wreaked like a public restroom. The bed was very hard and the sheets had holes in them. It's in the city so the traffic noise can be heard.
1 night family trip
Castello City Hotel, Heraklion
Outstanding5.0 / 5
Cost effective business trip to Heraklion, Crete.
Perfect cost saving business trip. Room small, but very clean with all essentials. Air conditioner great. Bathroom small, but all you need. Wet-soap-rinse in the shower got the job done. Breakfast buffet: a full, healthy breakfast and lots of great coffee. Piece of fresh fruit from breakfast made a perfect lunch. Light, healthy, inexpensive dinner kept trip cost and waistline in check. Free parking garage eliminates the chance of scratch damage. Garage is 1.5 blocks from hotel. Parking anywhere in Heraklion a pain and expensive. Damage to parked rental vehicle runs up your trip cost fast. Wi Fi fast and reliable. Laundry service fast and value priced--a huge savings over other hotels and huge convenience. The top floor terrace served as my office with a great view of the sea—bar for drinks and a good lunch and dinner are served. The staff at the hotel is superb--just can't say enough about the great folks at this hotel. Hotel a short walk from city center and museum. Relaxing to watch people and have good food. Lots of shopping. Some hotel noises that did not bother me. I needed to cut costs on a two-week business trip to Heraklion, Crete, and the Hotel Castello allowed that to happen. I will definitely go back for the price--and especially for the staff-- all made me feel right at home and very welcome. Their larger, nicer rooms can be a bargain too. Thanks Hotel Castello for meeting all my needs. See you next trip.
13 night business trip
Castello City Hotel, Heraklion
Excellent4.0 / 5
Great rooftop bar/restaurant but not in the centre
The hotel does need renovating, especially the rooms but it's still a great place to stay. The rooftop restaurant and bar is superb with great views. The staff were also great particularly the guy in the restaurant. The hotel is not in the main centre of the city. It's about a 15 minute walk to the Venetian fort and harbour but there is a taxi station right opposite the hotel.
1 night trip
Castello City Hotel, Heraklion
Outstanding5.0 / 5
We had a very enjoyable week.The room was fine for what we paid for .The courtyard was not up to much. Not alot of light, but as we were out for most of the day this was not an issue . The shower area was small My husband faught with the shower curtain as it just stuck to him. The staff could not have been more helpful.
7 night romance trip
Castello City Hotel, Heraklion
Excellent4.0 / 5
The right place in Heraklion good price - quality
Hotel very clean and confortable
1 night romance trip

See all reviews

Castello City Hotel, Heraklion

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