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1 room, 2 adults

Castello City Hotel, Heraklion

4-star4 stars
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304, Greece

4-star hotel with restaurant, near Heraklion Port
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Tasty breakfast
Great location
Great room
150See all 150 reviews
From 593 reviews

TripAdvisor Traveller Rating

Castello City Hotel, Heraklion

from $58
  • Deluxe Single Room
  • Deluxe Double Room
  • Deluxe Double Room, City View
  • Deluxe Double Room, Sea View
  • Deluxe Triple Room, City View
  • Deluxe Room (Family)

What’s around Castello City Hotel, Heraklion


  • Heraklion Port - 27 min walk
  • Heraklion Archaeological Museum - 17 min walk
  • Venetian Walls - 5 min walk
  • Agia Ekaterini Church - 7 min walk
  • St. Minas Cathedral - 8 min walk
  • Panayia Akrotiriani - 9 min walk
  • Heraklion Museum of Religious Art - 10 min walk
  • Natural History Museum of Crete - 10 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 6 min drive
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 70
  • Conference space size (meters) - 7
  • One meeting room
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The 5th floor - Overlooking the ocean, this restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Castello City Hotel, Heraklion’s small print

Also known as

  • Castello City
  • Castello City Heraklion
  • Castello City Hotel
  • Castello City Hotel Heraklion
  • Castello Hotel
  • Castello City Hotel Crete/Heraklion
  • Hotel Castello City
  • Castello City Heraklion


Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: EUR 3 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Safes in guestrooms can be used for EUR 2 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 150 reviews

Castello City Hotel, Heraklion
Very Good8.0
Clean, comfortable and great breakfast!
We arrived late from the airport and left right after breakfast so mostly was just a place to sleep. Room was clean and mostly comfortable (the couch bed was hard as a rock) but the toilet ran all night. Nice breakfast buffet with amazing views. Friendly service at the front desk.
Jill, usFamily trip
Castello City Hotel, Heraklion
Great location
Angela, us2 night romance trip
Castello City Hotel, Heraklion
Avoid this hotel and Heraklion
I would not recommend staying here at all. The staff was friendly but as soon as we walked into our room, it wreaked like a public restroom. The bed was very hard and the sheets had holes in them. It's in the city so the traffic noise can be heard.
Claudia, us1 night family trip
Castello City Hotel, Heraklion
Staff was extremely helpful, patient with our many questions, and they even provided an early breakfast when we had to leave early for the airport. Rooftop restaurant the mornings we could eat at leisure most pleasant.
Kathy, caRomance trip
Castello City Hotel, Heraklion
Very Good8.0
Good central location
Nice hotel in central location. Very friendly and polite reception staff. Not sure the breakfast was 4*
karen, gb1 night family trip

See all reviews

Castello City Hotel, Heraklion

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