All hotels in Heraklion, Greece
1 room, 2 adults

Castello City Hotel, Heraklion

4-star4 stars
62 Martyron 1, AvenueHeraklionCrete Island71304Greece

4-star hotel with restaurant, near Natural History Museum of Crete
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Great location
Tasty breakfast
Great room
Beautiful beach
141See all 141 reviews
From 562 reviewsTripAdvisor Traveller Rating

Castello City Hotel, Heraklion

from $63
  • Deluxe Single Room
  • Deluxe Double Room
  • Deluxe Double Room, City View
  • Deluxe Double Room, Sea View
  • Deluxe Triple Room, City View
  • Deluxe Room (Family)

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
  • One meeting room
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The 5th floor - Overlooking the ocean, this restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Castello City Hotel, Heraklion’s small print

Also known as

  • Castello City
  • Castello City Heraklion
  • Castello City Hotel
  • Castello City Hotel Heraklion
  • Castello Hotel


Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: EUR 3 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 25

Safes in guestrooms can be used for EUR 2 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Castello City Hotel, Heraklion


  • Natural History Museum of Crete - 10 min walk
  • Heraklion Archaeological Museum - 19 min walk
  • Hania Gate - 2 min walk
  • Freedom National Stadium - 2 min walk
  • Kapetan Mihalis Korakas - 2 min walk
  • Venetian Walls - 5 min walk
  • Agia Ekaterini Church - 8 min walk
  • St. Minas Cathedral - 9 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)

Recent reviews

Good 7.4 From 141 reviews

Castello City Hotel, Heraklion
Very Good8.0
Clean, comfortable and great breakfast!
We arrived late from the airport and left right after breakfast so mostly was just a place to sleep. Room was clean and mostly comfortable (the couch bed was hard as a rock) but the toilet ran all night. Nice breakfast buffet with amazing views. Friendly service at the front desk.
Jill, us1 night trip
Castello City Hotel, Heraklion
Great location
Angela, us2 night trip
Castello City Hotel, Heraklion
Avoid this hotel and Heraklion
I would not recommend staying here at all. The staff was friendly but as soon as we walked into our room, it wreaked like a public restroom. The bed was very hard and the sheets had holes in them. It's in the city so the traffic noise can be heard.
Claudia, us1 night family trip
Castello City Hotel, Heraklion
Cost effective business trip to Heraklion, Crete.
Perfect cost saving business trip. Room small, but very clean with all essentials. Air conditioner great. Bathroom small, but all you need. Wet-soap-rinse in the shower got the job done. Breakfast buffet: a full, healthy breakfast and lots of great coffee. Piece of fresh fruit from breakfast made a perfect lunch. Light, healthy, inexpensive dinner kept trip cost and waistline in check. Free parking garage eliminates the chance of scratch damage. Garage is 1.5 blocks from hotel. Parking anywhere in Heraklion a pain and expensive. Damage to parked rental vehicle runs up your trip cost fast. Wi Fi fast and reliable. Laundry service fast and value priced--a huge savings over other hotels and huge convenience. The top floor terrace served as my office with a great view of the sea—bar for drinks and a good lunch and dinner are served. The staff at the hotel is superb--just can't say enough about the great folks at this hotel. Hotel a short walk from city center and museum. Relaxing to watch people and have good food. Lots of shopping. Some hotel noises that did not bother me. I needed to cut costs on a two-week business trip to Heraklion, Crete, and the Hotel Castello allowed that to happen. I will definitely go back for the price--and especially for the staff-- all made me feel right at home and very welcome. Their larger, nicer rooms can be a bargain too. Thanks Hotel Castello for meeting all my needs. See you next trip.
Anthony, us13 night business trip
Castello City Hotel, Heraklion
Staff was extremely helpful, patient with our many questions, and they even provided an early breakfast when we had to leave early for the airport. Rooftop restaurant the mornings we could eat at leisure most pleasant.
Kathy, ca3 night trip

See all reviews

Castello City Hotel, Heraklion

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