Disney's Polynesian Village Resort, Lake Buena Vista

The hotel itself was nice. Very clean. Check in was fast although we arrived at 730am. No line. We asked about an upgrade, they gave us one, our room was ready around noon. They do have a 100 hold on your card which was fine and I knew about before hand but every single time we made a purchase the added and additional 100 hold, it was a bit excessive I called my bank and they reversed back those additional charges. At some point they had about 400 dollars hold on my debit card, if you are sticking with a budget it can be inconvenient. Next time I won't put a card on file. 100 hold is fine. 400 is not. Pool was good. Monorail was down for a long time which was frustrating, we decided the higher cost of the monorail resort was worth it for such a short trip with an infant and preschoolers with strollers. We ended up having to take the busses and it was a hassle, we missed our fast pass and dining reservation because we didn't know the monorail was down. We also were given late check out. The monorails made the short trip not worth the price of the hotel in my opinion

Great stay as always clean room nice landscaping easy to get around always a world class experience

Amazing

Two brothers that haven’t been to the Disney Polynesian Resort since their family vacation in 1972. Still magical and even though I’ve been to Hawaii many times it’s stil Disney Hawaii! Aloha XOChef Art Smith

On-line check in and using your magic band as your room key made this the easiest check in ever! The Ohana Character breakfast was fun...the characters were super as always and having a set menu brought to your table sped things up, but the food was so-so and there was a lot of waste. Ditto for the luau. Great performances. The fire knife dancer was fabulous. The food was also so-so. Our server at the luau was beyond excellent. Pool area is super nice, but closing at 8 PM just too early!