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Hilton Garden Inn Jackson/Madison

Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Pool
Pool
2 Queen Beds Mobility Accessible w/ Bathtub | Minibar, in-room safe, iron/ironing board, free cribs/infant beds
1 King Bed Extended with Sofa Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Overview of Hilton Garden Inn Jackson/Madison

Hilton Garden Inn Jackson/Madison

3.0 star property
3-star hotel in Madison with bar/lounge and 24-hour fitness

9.0/10 Superb

736 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $127
Price available on 2/6/2023
Map
320 New Mannsdale Rd, Madison, MS, 39110

Room options

About this area

Getting around

  • Madison, MS (DXE-Bruce Campbell Field) - 11 min drive
  • Evers Intl. Airport (JAN) - 29 min drive
  • Jackson Station - 20 min drive

Restaurants

  • Schlotzsky's - 18 min walk
  • Bonefish Grill - 18 min walk
  • Strawberry Cafe - 4 min drive
  • Hokkaido - 4 min drive
  • El Ranchito - 4 min drive

About this property

Hilton Garden Inn Jackson/Madison

A great choice for a stay in Madison, Hilton Garden Inn Jackson/Madison is just 4.9 mi (7.9 km) from the airport. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Garden Grill, which serves breakfast and is one of 2 restaurants. Fellow travelers say good things about the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1032 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Swimming pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Garden Grill - This restaurant serves breakfast only.
Bonefish Grille - This restaurant serves dinner only. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 10.95 for adults and USD 7.95 for children (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Frequently asked questions

Does Hilton Garden Inn Jackson/Madison offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson/Madison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Jackson/Madison?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson/Madison on Feb 6, 2023 start from $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Jackson/Madison?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Jackson/Madison?
Yes, there's a pool.
Are pets allowed at Hilton Garden Inn Jackson/Madison?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jackson/Madison?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Jackson/Madison?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jackson/Madison and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Garden Inn Jackson/Madison?
Yes, there are 2 onsite restaurants. Nearby restaurants include Strawberry Cafe (2 mi), Hokkaido (2.4 mi), and Fusion (2.4 mi).

Reviews

9.0

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

corey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Not quite Hilton standards
The hotel could use a little freshening and upgrading, also a bit more attention to detail. Upon our arrival, there were two hairs on the wall of the shower. The carpets are a bit shopworn. The tiles in the exercise room have come apart, and there were no paper cups for the water. The Precor machines were fine, as were the weights. Most of the personnel were pleasant.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charlotte, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the same
Stay in this hotel in November 2021 and was so different. Something was just off. The AC in the room ticked when it was coming on and off. Walls were thin. Dog was barking. Housekeeping came at like 7am banging on doors.
Roscoe D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast
Amenities stated Free Breakfast. It was not! Great food & selection, but need to update website.
Nancy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
We like to stay here when we are in Madison. It’s convenient and a great place to stay.
Cynthia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Best of stays and worst of stays, on same trip.
It was a best of friendly, helpful staff, a worst of follow through and housekeeping. When there were no carts, the head of housekeeping help me carry in my luggage and the head of maintenance ended up taking them back to my car. You have to request housekeeping through the front desk, but even though I did, it didn’t happen. I needed my sheets changed, so when housekeeping did a no show, I had to sleep on the sheets I had requested be changed. I requested a refill on coffee pods, they refilled with tea and decaf. I exited the elevator my last night to sacks of garbage. They, and four more garbage sacks on down the hall, were still there 15 hours later when I checked out. The management and staff were very personable and the overall condition of the hotel was immaculate. The spa, pool, lobby, etc, couldn’t have been nicer. The issues appeared limited to my section of my floor. Because the trip was booked through Hotels.com, the manager was unable to process a refund. I feel like a paid a premium price for an economy experience. No, come to think of it, even at an economy motel I’d be upset about the front desk not making sure an issue had been addressed after it was reported in a timely manner.
Suzanne, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night family trip
Verified Hotels.com guest review