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Baymont Inn & Suites Lubbock West, Lubbock

2.5 stars
6015 45th StLubbockTX79407United States of America, 866-538-6206
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Good3.8 / 5
Service
Fantastic service
Location
Great location
Comfort
More comfort would be nice
Wellness Area
Wellness & sports facilities could be improved
221See all 221 Hotels.com reviews
From 351 reviewsTripAdvisor Traveller Rating
  • Lubbock, TX (LBB-Preston Smith Intl.) 17-min drive; 13.9 miles/22.4 km
  • Free self parking

Baymont Inn & Suites Lubbock West, Lubbock

Hotel Info: 866-538-6206

from $75
  • Room, 1 King Bed, Hot Tub
  • Room, Accessible
  • Room, Accessible
  • Suite, Accessible
  • Suite, Accessible
  • Deluxe Suite
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 King Bed with Sofabed
  • Suite, 1 King Bed, Non Smoking, Kitchen
  • Suite, 2 Queen Beds, Non Smoking, Kitchen
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Best Western Plus Palms Hotel Lubbock
  • Best Western Plus Palms Lubbock
  • Baymont Inn Lubbock West Hotel
  • Baymont Inn Lubbock West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 505
  • Conference space size (meters) - 47
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Baymont Inn & Suites Lubbock West, Lubbock’s small print

Also known as

  • Best Western Plus Palms Hotel Lubbock
  • Best Western Plus Palms Lubbock
  • Baymont Inn Lubbock West Hotel
  • Baymont Inn Lubbock West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 221 reviews

Baymont Inn & Suites Lubbock West, Lubbock
Outstanding5.0 / 5
Great People, and a Great Property!
Great people working around the clock! I have never been around such friendly staff at a hotel. If I ever need to stay in Lubbock again, this will be my first choice!!!
2 night family trip
Baymont Inn & Suites Lubbock West, Lubbock
Outstanding5.0 / 5
I had never stayed at a Baymint before and was pleasantly surprised at how nice it was. Jessica at the front desk was welcoming and helpful. The room was quiet and comfortable. Just what we needed after 9 hours on the road!
1 night romance trip
Baymont Inn & Suites Lubbock West, Lubbock
Fair2.0 / 5
Last resort...
Customer service was the worst. Receptionist did seem to speak much English. Did inform me of incorrect information and was not helpful. Instead just turned me over to management who seemed not to care about not accommodating me. He clearly blamed hotels.com for nothing working in my favor. There was black on the carpet... I had to switch rooms. They only have 2 cribs for whole facility. Breakfast was not that great. Pool was probably best feature. Couch was torn and old. Outdated for sure. Would never stay again.
1 night family trip
Baymont Inn & Suites Lubbock West, Lubbock
Outstanding5.0 / 5
Excellent
My wife liked your place. We enjoined our short stay. Breakfast was the best from all hotels we stayed before with good service from all employees working there
2 night family trip
Baymont Inn & Suites Lubbock West, Lubbock
Outstanding5.0 / 5
Great Location
This is a great place to stay. Looking forward to coming back in the winter so I can use the fireplace in the room. The only complaint would be that the hotel could invest in better towels. The ones we had were paper thin and small. We have stayed here a couple of times and will stay again.
2 night family trip

See all reviews

Baymont Inn & Suites Lubbock West, Lubbock

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