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Baymont Inn & Suites Lubbock West, Lubbock

2.5 stars2.5 stars
6015 45th StLubbockTX79407United States of America
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Good3.8 / 5
Room
Room is all right
Location
Great location
Cleanliness
Clean
Comfort
More comfort would be nice
250See all 250 Hotels.com reviews
From 398 reviewsTripAdvisor Traveller Rating

Baymont Inn & Suites Lubbock West, Lubbock

from $67
  • Room, 1 King Bed, Hot Tub
  • Room, Accessible
  • Room, Accessible
  • Suite, Accessible
  • Suite, Accessible
  • Deluxe Suite
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 King Bed with Sofabed
  • Suite, 1 King Bed, Non Smoking, Kitchen
  • Suite, 2 Queen Beds, Non Smoking, Kitchen
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Best Western Plus Palms Hotel Lubbock
  • Best Western Plus Palms Lubbock
  • Baymont Inn Lubbock West Hotel
  • Baymont Inn Lubbock West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Miniature golf on site
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 505
  • Conference space size (meters) - 47
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Baymont Inn & Suites Lubbock West, Lubbock’s small print

Also known as

  • Best Western Plus Palms Hotel Lubbock
  • Best Western Plus Palms Lubbock
  • Baymont Inn Lubbock West Hotel
  • Baymont Inn Lubbock West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 250 reviews

Baymont Inn & Suites Lubbock West, Lubbock
Excellent4.0 / 5
Good price, clean, comfortable, and convenient
It was a nice stay. The breakfast was ok but could be better. The bed was sort of difficult for me to get on because I am wheelchair and unable to use my legs. Other than those minor things, our stay was nice and we would stay there again.
1 night business trip
Baymont Inn & Suites Lubbock West, Lubbock
Excellent4.0 / 5
The room door closed slowly due to a faulty hydraulic closer, the wash cloths and towels were rough and scratchy, it was hard to access the hallway from an exterior door due to the plastic cover over the key slot and the parking was removed from the front door. The good things were the breakfast, the friendly staff, the WiFi was fast, the clean room, the USA newspaper, and the value.
3 night family trip
Baymont Inn & Suites Lubbock West, Lubbock
Poor1.0 / 5
This place was the worse and unprofessional place we have evered stayed, housekeeping was terrible. We have traveled and stayed in different hotels and are very easy to please but this hotel should not be advertised on Hotels.com. We switched rooms 3 times and looked at 5 rooms trying to find a room that was half clean, out of 5 rooms 4 had hair of all types in the bathrooms, the room we finally settled for the front door didnt close shut and the first time we used the shower the semi circular shower rod fell off because it was halfway fixed. The manager Nick did not care one bit about what was going on. The lady Rosilinda who was in charge of the buffet was RUDE and served terrible food, she didn't care to cook any fresh food even if it was 8:30, her only concern was getting the heck out of there. We even had to get Wyndham headquarters involved and Nick did not care, I will be contacting the franchise owner to inform them of how their hotel is being run. Anyone looking to stay here need to go elsewhere, the Hawthorne down the street is by far the best place to stay if you are looking for a place where people truly care and make your stay very very welcoming.
3 night family trip
Baymont Inn & Suites Lubbock West, Lubbock
Excellent4.0 / 5
Nice and clean hotel.
The hotel was clean and we had a great stay but they did not honor the hotels.com price, which is why I picked this hotel it was supposed to be a great value.
1 night family trip
Baymont Inn & Suites Lubbock West, Lubbock
Outstanding5.0 / 5
Good hotel
Nice comfortable room
1 night family trip

See all reviews

Baymont Inn & Suites Lubbock West, Lubbock

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