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Maldron Hotel Derry

4.0 star property
4-star hotel with restaurant, near Walled City

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Maldron Hotel Derry

Photo gallery for Maldron Hotel Derry

Exterior
Front of property
Deluxe Double Room | Premium bedding, desk, iron/ironing board, cots/infant beds
Breakfast, lunch, dinner served; Irish cuisine
Reception

Overview of Maldron Hotel Derry

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
  • Laundry facilities
Map
Butcher Street, Derry, Londonderry, Northern Ireland, BT48 6HL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • In-room childcare
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Executive King Room

Executive King Room | Premium bedding, desk, iron/ironing board, cots/infant beds

Executive King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Single Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Double Single Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About this area

What's nearby

  • Heart of Londonderry
  • Derry City Walls - 1 min drive

Getting around

  • Letterkenny (LTR-Letterkenny Airfield) - 29 min drive
  • Londonderry (LDY-City of Derry) - 32 min drive
  • Londonderry Station - 18 min walk
  • Bellarena Station - 32 min drive

Restaurants

  • Peadar O'Donnells - 3 min walk
  • Dungloe Bar - 2 min walk
  • Nando's - 3 min walk
  • Caffè Nero - 4 min walk
  • The Thirsty Goat Derry - 3 min walk
Map

About this property

Maldron Hotel Derry

Located near a train station, Maldron Hotel Derry is a great choice for a stay in Londonderry. Guests can visit the fitness centre for a workout or grab a bite to eat at Grain & Grill Restaurant, which serves Irish cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a sauna.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (GBP 6.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Fitness centre
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Grain & Grill Restaurant – This restaurant specialises in Irish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 8.95 for children
  • Late checkout can be arranged for an extra charge of GBP 40.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for GBP 20.0 per stay
  • Rollaway beds are available for GBP 20.0 per night

Parking

  • Parking is available nearby and costs GBP 6.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.

Also known as

Tower Hotel Londonderry
Tower Londonderry
Maldron Hotel Derry Londonderry
Maldron Hotel Derry
Maldron Derry Londonderry
Maldron Derry
Maldron Hotel Derry Hotel
Maldron Hotel Derry Londonderry
Maldron Hotel Derry Hotel Londonderry

Frequently asked questions

Does Maldron Hotel Derry offer free cancellation for a full refund?
Yes, Maldron Hotel Derry does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Maldron Hotel Derry?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Maldron Hotel Derry?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Maldron Hotel Derry?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Maldron Hotel Derry?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 40.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Maldron Hotel Derry?
No, this hotel doesn't have a casino, but Star Amusements (22-min drive) is nearby.
What is there to do at Maldron Hotel Derry and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Maldron Hotel Derry?
Yes, Grain & Grill Restaurant offers Irish cuisine.
What's the area around Maldron Hotel Derry like?
Maldron Hotel Derry is in the heart of Londonderry, a short 1-minute walk from Walled City and 3 minutes' walk from Irish Craft Village.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

nice good located hotel shame for the dinner mixup
checkin good parking good and free if available receptionist and other staff very helpful only downside was due to a coach your staying there the restaurant was booked out until 8.15pm with no warning. would have been nice if some consideration was given to the other hotel guests
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

J, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The staff are great folks, helpful beyond the point that they should be. I have only one issue, the breakfast is appalling! You would get a better one in Coldizt, but as I said the staff are class
Ciaran, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Toenails on the floor
This place was not what I was expecting. At all. I’ll start with the positive which was the friendly staff. The lobby looks nice but it’s a facade. I can’t believe this is rated four stars. It was run down with dirty carpets throughout. If you read through the recent reviews, you’ll see that this is not the only one that mentions toenail clippings on the floor. Yes, you read that right. Toenails. There is also motion sensing lights everywhere so the dirty hallways are pitch black as you approach your room. The area around the hotel does not feel safe either. We were disappointed in Derry overall. Would def not return.
Carpets were stained
Dark hallways until you walk down them
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 3-night trip
Verified Hotels.com guest review

8/10 Very good

3-star hotel
We found this hotel to be pretty basic. It was kind of run down and shabby looking. The beds weren’t very comfortable and the pillows were flat. The shower had good water pressure. Still, we got a great price for the room so I guess it was worth what we paid for it. Probably more 3 stars than 4.
Justin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Parking was not on the property. The mattress was super hard. Turns out that it was flipped over to the hard side because the soft side was wet. The staff did resolve this by bringing a new mattress after calling a manager.
Lisa C, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Claire, 1-night trip
Verified Hotels.com guest review