Hotel Sercotel Ciutat d'Alcoi

Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Primary image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Sercotel Ciutat d'Alcoi

Hotel Sercotel Ciutat d'Alcoi

4.0 star property
4-star hotel in Alcoy with health club and conference centre

9.0/10 Superb

113 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Calle Colon, 1, Alcoy, Alicante, 3802
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Library
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift

Choose dates to view prices

About this area

Getting around

  • Alicante (ALC-Alicante Intl.) - 44 min drive
  • Alcoi Station - 22 min walk
  • Albaida Station - 27 min drive
  • Ontinyent Station - 32 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Sercotel Ciutat d'Alcoi

4-star hotel
Consider a stay at Hotel Sercotel Ciutat d'Alcoi and take advantage of a round-trip airport shuttle, a coffee shop/cafe and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a health club.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • Meeting rooms, smoke-free property and a front desk safe
  • A TV in the lobby, a 24-hour front desk and luggage storage
  • Guest reviews give good marks for the breakfast, overall value and helpful staff
Room features
All guest rooms at Hotel Sercotel Ciutat d'Alcoi include perks, such as pillow menu and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and climate-controlled air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with digital channels
  • Wardrobes/cupboards, free infant beds and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, up to 44 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (9569 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Health club

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10.9 for adults and EUR 10.9 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Parking

  • Self-parking costs EUR 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Frequently asked questions

Does Hotel Sercotel Ciutat d'Alcoi offer free cancellation for a full refund?
Yes, Hotel Sercotel Ciutat d'Alcoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Sercotel Ciutat d'Alcoi?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hotel Sercotel Ciutat d'Alcoi on 9 October 2022 start from €56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Sercotel Ciutat d'Alcoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Sercotel Ciutat d'Alcoi?
Yes, cats and dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel Ciutat d'Alcoi?
Yes. Self-parking costs EUR 12 per night.
Is an airport shuttle service offered by Hotel Sercotel Ciutat d'Alcoi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Sercotel Ciutat d'Alcoi?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Sercotel Ciutat d'Alcoi and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Hotel Sercotel Ciutat d'Alcoi?
Yes. Nearby restaurants include Pizzeria Cosa Nostra (3-min walk), Cerveceria Mindanao (4-min walk) and Restaurante Casa Juliet (7-min walk).
What's the area around Hotel Sercotel Ciutat d'Alcoi like?
Hotel Sercotel Ciutat d'Alcoi is a short 5-minute walk from Refugio de Cervantes and 11 minutes' walk from Church of Santa Maria. Travellers recommend the hotel for its walkable location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

9.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Eugenia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly service Nice rooms nothing to complain about!
Jiraporn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Superb in every way
After a long day of driving this was just what I needed. Comfy rooms, excellent customer service, lovely bathrooms ( with a big bath?! ) and a great locations. Spotlessly clean and modern. I managed to park on the street right out the front, which is free too.
Gregg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

They not only accept dogs but set up the room with a dog bed! Staff super attentive. They accomodated late check out at no charge. It was quiet. Good location.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fernando, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Was perfect
Chai, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location
Amazing view from the hotel. Friendly staff. Good location.
Katerina, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Pedro, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A visit to my family at Christmas in nearby Muro.
This hotel is perfectly located in Alcoy town centre with great views from the restaurant of part of the town. Unfortunately my room had a view of the shopping centre, but this does not detract from the fact that the hotel is very clean, modern and the staff are very friendly. The breakfast is good, although at €8 pp per day you can get this cheaper in the town at a cafe if you be bothered to leave the hotel in the morning. I also parked in the hotel car park as street parking is full at the weekend. This was €12 a night, so with breakfast this added up somewhat, however I was happy to pay for the convenience of on site breakfast and parking. I would definitely recommend this hotel and will probably stay there again for my next trip to visit family in the area.
Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Brilliant hotel. Located in the heart of Alcoi, quick check in with friendly staff. Rooms modern, clean with good toiletries. Convenient parking. Great choice of breakfast.
Kelly, 1-night business trip
Verified Hotels.com guest review