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Embassy Suites Hotel Winston-Salem, Winston-Salem

3.5-star3.5 stars
460 N Cherry StWinston-SalemNC27101United States of America

3.5-star hotel in Winston-Salem with indoor pool, restaurant
  • Free cooked-to-order breakfast and free WiFi
Very Good8.2
Tasty breakfast
Fantastic service
Location is ok
135See all 135 reviews
From 916 reviewsTripAdvisor Traveller Rating

Embassy Suites Hotel Winston-Salem, Winston-Salem

from $127
  • Suite, 1 King Bed, Non Smoking
  • Suite 2 Queens, Non Smoking
  • Two Queen Suite Acc with Tub Non Smoking
  • Room
  • Executive, One King Bed, Non-Smoking
  • One King Bed, Non-Smoking
  • Two Bedroom Suite, Non-Smoking
  • King, Premium Suite
  • King, Premium Suite, 1 King Bed, Non Smoking
  • Premium Suite, 2 Queen Beds, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed
  • Suite, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Premium Suite, Non Smoking
  • Suite, Accessible, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *

  • Up to 75 lb

Extra people

  • Roll-away beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 24000
  • Conference space size (meters) - 2230
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate living room
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Embassy Suites Hotel Winston-Salem, Winston-Salem’s small print

Also known as

  • Embassy Suites Hotel Winston-Salem
  • Embassy Suites Winston-Salem


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 9 per night

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Embassy Suites Hotel Winston-Salem, Winston-Salem


  • Benton Convention Center - 1 min walk
  • Frank L. Horton Museum Center - 3 min walk
  • BB&T Field - 16 min walk
  • Old Salem - 19 min walk
  • Home Moravian Church - 20 min walk
  • Theatre Alliance - 23 min walk
  • Wake Forest University Baptist Medical Center - 28 min walk
  • Winston Salem State University - 38 min walk

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 9 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive
  • Self parking (surcharge)

Recent reviews

Very Good 8.2 From 135 reviews

Embassy Suites Hotel Winston-Salem, Winston-Salem
While this facility does have some good points (breakfast, the reception, room service) their customer service is HORRIBLE. I booked through and an additional charge of $202.00 was added to my credit card (the explanation was that holds the room with their own credit card and that somehow my card was accidentally charged although it wasn't supposed to be) and when I've tried to get in touch with someone to rectify this I have continuously been put on hold. When I finally do speak to someone I get sent to accounting and apparently the accountant never checks her voicemail and then runs off and disappears when she's informed that there is a call waiting for her. I have never in my life experienced such terrible customer service at any hotel. Even at check-in the front desk clerk was distracted and did not seem to know what she was doing. She promised to email me a receipt and this never happened--now I know why. Don't waste your money here because you will receive erroneous charges and likely never get your money back. The facility is also old, unattractive, and not in the best shape. Go to Brookstown Inn. MUCH better hotel where the staff actually try to make their guests happy.
Brandie, us1 night trip
Embassy Suites Hotel Winston-Salem, Winston-Salem
Old, but comfortable.
Old property. Due for updates everywhere. Great staff. Great breakfast!
Timothy L, us1 night trip
Embassy Suites Hotel Winston-Salem, Winston-Salem
College visit
It was very spacious in the room and quiet.
A Traveler, us1 night trip
Embassy Suites Hotel Winston-Salem, Winston-Salem
Great Customer Service
We always enjoy the pool at this hotel, so we were initially disappointed that it was closed temporarily. However, they offered a nice substitute pool at the Marriott across the street (via sky bridge). This is an example of how this hotel is always going the extra mile to make the guests happy and comfortable.
John, us1 night family trip
Embassy Suites Hotel Winston-Salem, Winston-Salem
I'll be back!
We attended an event at the convention center, and the location was excellent.
Willie a, us1 night family trip

See all reviews

Embassy Suites Hotel Winston-Salem, Winston-Salem

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