Embassy Suites Hotel Winston-Salem

Photo gallery for Embassy Suites Hotel Winston-Salem

Primary image
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
27-inch TV with cable channels, pay movies, MP3 dock
27-inch TV with cable channels, pay movies, MP3 dock

Overview of Embassy Suites Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem

3.5 star property
3.5-star hotel in Winston-Salem with indoor pool and restaurant

7.2/10 Good

784 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $143
Price available on 8/28/2022
Map
460 N Cherry St, Winston-Salem, NC, 27101
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Hanes Mall - 8 min drive
  • Wake Forest University - 12 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 8 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive
  • High Point Station - 24 min drive

About this property

Embassy Suites Hotel Winston-Salem

A great choice for a stay in Winston-Salem, Embassy Suites Hotel Winston-Salem is just 3.9 mi (6.2 km) from the airport. Guests can indulge in mani/pedis, and Grille Restaurant and Bar serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include sofa beds and refrigerators. Fellow travelers like the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business center
  • Conference space (24000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 15 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

8.1/10

Staff & service

5.5/10

Amenities

6.8/10

Property conditions & facilities

6.5/10

Eco-friendliness

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!!
Our stay was great. We took our grandkids on a weekend stay. Staff was friendly rooms were very clean and spacious. We will definitely be staying again and real soon!!
tasha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel Great Breakfast
Rooms are a little outdated but still rooms are nice and big! Hotel outside is more remodeled. The managers special happy hour and breakfast is really good never take it away!
Arleen, 2-night business trip
Verified Hotels.com guest review

6/10 Good

We never had any one from house keeping come by for our full stay no clean towels etc. Friendly people but ill wait before i spend almost 400 a night again. Just being honest
Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Book direct with hotel, don’t use hotels.com
The hotel was GREAT! However I will never book anything through hotels.com ever again.
Suzin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

cathy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Embassy Suites typically has a great reputation and that is why I chose to stay there opposed to other hotels that were closer to my meeting location for work. I was extremely disappointed with the fact that the A/C was not working properly in my room and when I went to call the front desk, neither phone in my room worked at all. To top it all off, I got to wake up to a roach crawling on the headboard of the bed! I go to take a shower that same morning and have to run the water for 10 minutes before any hot water came out. I don’t believe this will be my choice for travel, the next time I am in Winston Salem.
Ian, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

👍
When I first got there they gave me a room that was still in use…. But they took care of the problem within 5 minutes my kids enjoyed themselves
Paula, 2-night trip
Verified Hotels.com guest review

6/10 Good

Okay I guess
Check in was difficult as it was schedule for 3pm but we did not get in our room until after 4pm. The front desk person tried their best to accomodate. The omelets were amazing and made with love. Not enough towels in the room so had to request more. One elevator worked out of three so I definitely got my steps in. You can tell they are upgrading which can be challenging but location is great near bars and restraurants.
Ben, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Friendly staff
The staff was great. Room door was crooked and difficult to close. Room smelled musty, gnats on kitchenette, Windows leaked water. Whirlpool was broken, ice machine was broken. No free reception due to no beer to serve. Only 1 staff for breakfast. No large selection of food. No waffles or silverware or plates, we used bowls.
Vera, 1-night family trip
Verified Hotels.com guest review