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Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos

4 stars
Boulevard el Cid Unidad 15Puerto MorelosQROO77580Mexico, 800-491-6126
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Excellent4.1 / 5
Pool
Great pool
Service
Fantastic service
Food
Delicious food
Beach
Reasonable beach
417See all 417 Hotels.com reviews
From 5,531 reviewsTripAdvisor Traveller Rating

Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos

Hotel Info: 866-539-8117

from $130
  • Family Room
  • Suite, 2 Bedrooms
  • One Bedroom Suite Platinum
  • Studio with Jacuzzi
  • Comfort Room
  • Junior Suite With Jacuzzi
  • Suite, 1 Bedroom
  • Luxury Room
  • Junior Suite Platinum
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 11)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Marina Cid
  • Marina El Cid Spa Beach Puerto Morelos
  • El Cid Puerto Morelos
  • Hotel Marina El Cid Spa & Beach Puerto Morelos
  • Hotel Marina El Cid Spa And Beach Resort
  • Hotel Marina El Cid Spa Beach Resort All Inclusive
  • Marina El Cid Spa Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2300 per person (roundtrip)

WiFi is available in guestrooms for MXN 225 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 225 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast daily
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Marina on site
  • Free pool cabanas
  • Tennis on site
  • Sauna
  • Swim-up bar
  • Pool sun loungers
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 12
  • Year Built 2006
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included

Activities and facilities/equipment
Water activities
  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 11 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

El Cocay Spa at Hotel Marina El Cid is a beachfront boutique spa complete with Turkish bath, body scrubs, beach massages and a cafe. Children under 12 years old must be accompanied by an adult; children under 6 years old are not permitted. Advance reservations are required for massages and spa treatments.

Dining

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.

El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.

Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos’s small print

Also known as

  • Marina Cid
  • Marina El Cid Spa Beach Puerto Morelos
  • El Cid Puerto Morelos
  • Hotel Marina El Cid Spa & Beach Puerto Morelos
  • Hotel Marina El Cid Spa And Beach Resort
  • Hotel Marina El Cid Spa Beach Resort All Inclusive
  • Marina El Cid Spa Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2300 per person (roundtrip)

WiFi is available in guestrooms for MXN 225 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 225 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 417 reviews

Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos
Good3.0 / 5
Beautiful but beware of timeshare sell!!
From the time we arrived at the Cancun Airport. The representatives from BD Travel (whom we bought our shuttle service from) were on us to charge $50 to our credit card for discounted excursions at the hotel. Once at the hotel, we were shuffled to a hotel representative who promptly squelched the BD travel deal because she could provide us with a free catamaran snorkeling trip if we would have breakfast the next day and a guide would give us a tour of the property and show us around.This place is a sleazey RCI time share rip off. Once we refused timeshare sell, our stay was very nice. The rooms were clean and beautiful. It was an all inclusive so the fridge was always stocked with water,soda and beer. There were 2 pool options. One party pool and one quiet pool. The beach was beautiful and no one was ever on it because once in the water, the coral were like land mines. You were constantly tripping over them. Bring water shoes. Other reviews stated seaweed but we always went to the far end of the resort and the water was always clear. The best part is the Marina El Cid is the only resort at that beach so it was never crowded. The grounds are beautiful and the staff was always friendly. We did take a snorkel excursion out to the reef. There was a lot of reef but not a lot of marine life. It was very disappointing. We ended up up snorkeling off the beach and saw more marine life there than at the reef. The food at the resort was terrible!! and I am not a picky eater.
6 night romance trip
Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos
Good3.0 / 5
I had higher hopes....
The hotel itself was very nice, well kept. Our room was always clean and stocked (i.e. Drinks, towels, soap, water). The 2 pools were great. One was the "fun" pool with cliff jumping, water slides, music and entertainment. The other pool was more relaxing. It was an infinity pool with a great deck to relax on. There was no wifi. The cost for this is $60 a week per device. Who doesn't have complimentary wifi anymore???? The drinks were subpar at best. The food was just ok. Dinner and lunch are Strictly buffet style unless you want to leave the resort. 24 hour room service isn't really 24 hours and they only allow certain foods at certain times. Dinner is by reservation only. We were there at a low time in the season and were told they were "completely booked". There were 4 restaurants. We were there for 7 days and several of them were "closed" certain nights. I just didn't get it. Anything that costs extra there is beyond excessive. I got a regular pedicure for $61. We have maybe one load of laundry done that cost us $100. These are American dollars , yes. You get the idea. Overall, my family and I had a good time. We weren't home worrying about day to day nonsense and that was great. We would not go back to this resort though.
7 night family trip
Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos
Excellent4.0 / 5
vacation time
Provide free wifi and free round trip transportation from airport to hotel.
5 night romance trip
Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos
Outstanding5.0 / 5
No timeshare for us
It was not comfortable to be approached by time share sales..... The hotel is beautiful and price is high for room I wish they provide a fee WiFi we had to pay approx $ 60 Dollars x week per phone.. But I want to mention the service at the buffet by servers was great every time we were there. Restaurants appear to be kept at minimum occupancy forcing buffet food. Food carts moving supplies to restaurants 24 hrs a day real loud waking you up all night and day. Mattresses hard uncomfortable. People are great, pool great, beach too many rocks.
6 night family trip
Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Very nice resort in Puerto Morelos
Great food at this All Inclusive resort. Nice pool areas and beach amenities.
1 night family trip

See all reviews

Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos

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