El Mirador Acapulco

Photo gallery for El Mirador Acapulco

Primary image
3 outdoor pools, open 9 AM to 8 PM, pool umbrellas
Bed sheets
Bed sheets
Bed sheets

Overview of El Mirador Acapulco

El Mirador Acapulco

2-star property
Acapulco hotel with 2 restaurants and 3 outdoor pools

7.4/10 Good

556 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
Plazoleta La Quebrada No.74, Colina La Mira, Acapulco, GRO, 39300
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Room service
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Multilingual staff
For families
  • Babysitting (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service

Room options

About this area

What's nearby

  • La Quebrada Cliffs - 1 min drive
  • Parque Papagayo - 14 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 49 min drive

About this property

El Mirador Acapulco

Hotel by the ocean
Consider a stay at El Mirador Acapulco and take advantage of a terrace, a garden and a bar. Enjoy ocean views and more at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as babysitting.
Other perks at this hotel include:
  • Swimming pool with pool umbrellas
  • Free self-parking
  • 3 outdoor pools, multilingual staff and tour/ticket information
  • Meeting rooms, a porter/bellboy and a front desk safe
  • Guest reviews speak well of the pool
Room features
All 133 rooms offer comforts, such as air conditioning.
More conveniences in all rooms include:
  • Showers and free toiletries
  • TVs with cable channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Special features

Dining

Don Carlos – Overlooking the ocean, this restaurant serves breakfast and lunch.
La Perla – Overlooking the ocean, this restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Acapulco El Mirador
El Mirador Acapulco
El Mirador Hotel
El Mirador Hotel Acapulco
El Mirador Acapulco Hotel
El Mirador Acapulco Hotel
El Mirador Acapulco Acapulco
El Mirador Acapulco Hotel Acapulco

Frequently asked questions

Does El Mirador Acapulco offer free cancellation for a full refund?
Yes, El Mirador Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Mirador Acapulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Mirador Acapulco?
Yes, there are 3 outdoor pools. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at El Mirador Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at El Mirador Acapulco?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at El Mirador Acapulco?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at El Mirador Acapulco and nearby?
Have fun with nearby activities such as kayaking and snorkelling. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near El Mirador Acapulco?
Yes, there are 2 on-site restaurants, featuring ocean views. Nearby restaurants include Tamales Licha (9-min walk), Mi Piaci (10-min walk) and Hotel Boca Chica Bar (2 mi).
What's the area around El Mirador Acapulco like?
El Mirador Acapulco is a short 1-minute walk from La Quebrada Cliffs and 8 minutes' walk from Sinfonia.

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.5/10

Staff & service

7.7/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

It was amazing got a full rest at the hotel. Good air conditioning, the Quálity of the room was nice. :)
Flor, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation
Aurora, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Aurelia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

showers are dirty
Roberto, 4-night family trip
Verified Expedia guest review

6/10 Good

nice
Jose, 2-night family trip
Verified Expedia guest review

8/10 Very good

The view was so worthy. It was really peaceful, the vibe was great. The room was outdated, no hairdryer, and the shower was over flooding. Other than that everything was good. It’s not expensive so what else can you ask for? I would visit again
Vivian, 1-night family trip
Verified Expedia guest review

8/10 Very good

Joseph, 6-night trip
Verified Expedia guest review

10/10 Exceptional

A must see if your visiting Acapulco!
Roy, 3-night family trip
Verified Expedia guest review

8/10 Very good

the jr suite they assigned me was awesome the view was amazing
Maria, 3-night family trip
Verified Expedia guest review

6/10 Good

The hotel is very deteriorated, needs lots of maintenance. The views are great. They have a porch that has an ok view for the cliff divers. The staff is very "blah" not rude but also not friendly or welcoming. There is no wifi in the rooms only in the lobby. There is alot of stair climbing and no elevators. We had an ocean view room so it was high up and took about 15min of stair climbing to get to our room from the lobby. 27 flights of Stairs to get from the lowest pool to our room. That pool is ocean water and a must see! They never had pool towels which was inconvenient. Our room needed upkeep and deep cleaning, the tub and toilet had serious grime build up and stains. The check out process was tedious and time consuming. They require a "walk thru" where they check the room for damages. It took about 30mins for them to do
Jessica, 5-night family trip
Verified Expedia guest review