Guests
All properties in Acapulco, Guerrero, Mexico

El Mirador Acapulco

Hotel with 2 restaurants, near La Quebrada Cliffs

  • Free WiFi in lobby and free parking
From
$45

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Aerial View
  • Aerial View
  • Natural Pool
  • Deluxe Room, 1 King Bed, Sea View - Beach/Ocean View
  • Aerial View
Aerial View. Image 1 of 76
1 / 76Aerial View
Plazoleta La Quebrada No.74, Acapulco, 39300, GRO, Mexico
7.4.Good.
  • The hotel is very deteriorated, needs lots of maintenance. The views are great. They have…

    Feb 4, 2022

  • Decidimos hospedarnos en este hotel ya que está muy cerca de la quebrada un lugar Ku…

    Oct 22, 2021

See all 481 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 133 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Childcare

For families

  • Babysitting or childcare (surcharge)
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • La Quebrada Cliffs - 1 min walk
  • Zocalo - 10 min walk
  • Playa Caletilla - 32 min walk
  • Parque Papagayo - 43 min walk
  • Sinfonia - 8 min walk
  • La Catedral - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 Bedroom
  • Standard Room, Ocean View
  • Standard Room, 1 Bedroom, Ocean View
  • Standard Room, 2 Bedrooms, Ocean View
  • Standard Studio Suite, Sea View
  • Luxury Studio

What’s around

Landmarks

  • La Quebrada Cliffs - 1 min walk
  • Zocalo - 10 min walk
  • Playa Caletilla - 32 min walk
  • Parque Papagayo - 43 min walk
  • Sinfonia - 8 min walk
  • La Catedral - 9 min walk
  • Playa La Angosta - 10 min walk
  • Tlacopanocha Beach - 11 min walk
  • Mural Diego Rivera - 12 min walk
  • Playa Manzanillo - 15 min walk
  • Acapulco Historical Museum of Fort San Diego - 0.9 mi / 1.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 47 min drive
map
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Plazoleta La Quebrada No.74, Acapulco, 39300, GRO, Mexico

At a glance

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 3
  • Pool umbrellas
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping

Special features

Dining

Don Carlos - Overlooking the ocean, this restaurant serves breakfast and lunch.

La Perla - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9 AM to 8 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Acapulco El Mirador
  • El Mirador Acapulco
  • El Mirador Hotel
  • El Mirador Hotel Acapulco
  • El Mirador Acapulco Hotel
  • El Mirador Acapulco Hotel
  • El Mirador Acapulco Acapulco
  • El Mirador Acapulco Hotel Acapulco

*See fees and policies for additional details or extra charges

FAQs

  • Yes, El Mirador Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 3 outdoor pools. Guests have pool access from 9 AM to 8 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring ocean views. Nearby restaurants include Tamales Licha (9-min walk), Mi Piaci (10-min walk), and Bocana Beach Papagayo (2.4 mi).
  • Have fun with nearby activities like kayaking and snorkeling. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a garden.
7.4.Good.
  • 2.0.Poor

    Property needs lots of maintenance and to be cleaned. Towels are old and stained and rooms are smelly. There is no way to call from your room if you need anything. I was super disappointed

    Alfa, 2 night family trip, Oct 8, 2021

    Verified Expedia guest review

  • 6.0.Good

    The views are amazing, the buildings are charming. The furniture is old and outdated. Please don't use the safe boxes we almost lost our flight because it took the front desk 30 min to open the box, maintenance was called and they almost had to use the grinder to open the box. We reserved the all-inclusive but when I checked in I was told it was semi-inclusive. I have never heard about it. The AC in our room kept liking, the hot water is only turn on after 7 pm. We had to shower with cold water one time. The food I have to say was really good, and the server Margarito was amazing. To management, Margarito is a great addition to your hotel he made our stay pleasant.

    Claudia, 2 night trip with friends, Sep 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    I recommend

    It was good. We actually on out second night of the trip when that terrible 7.1 earthquake hit in September, 2021. The tinaco on top was knocked over, so we consequently lost running water. The staff was very helpful moving us to an upgraded room where we felt safer and had water. Friendly and helpful. Not the comfiest of beds, but for the price, I would stay here again.

    Josiah, 3 night family trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It was the worst experience I ever had on a hotel. Customer services was horrible, it was raining during our stay and the floor was very slippery my kids felt a few times. I ask the front desk to wipe the water and they said that there was no point because it will rain again. Horrible simply horrible

    Mirna, 3 night family trip, Aug 22, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Bathroom was horrible

    3 night family trip, Jul 9, 2021

    Verified Expedia guest review

  • 6.0.Good

    All the stairs For large people it’s too much We ask to be moved but no chance

    6 night family trip, Jul 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing view to the sea. Excellent place located and close to everything!!

    4 night family trip, Jun 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    If you love ocean cliff views and ocean pool access, this is the most amazing place ever! I couldn't get enough of my view from inside my room even! Really enjoyed this trip.

    3 night romance trip, Jun 13, 2021

    Verified Orbitz guest review

  • 4.0.Fair

    No internet

    2 night family trip, May 22, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Love this place wonderful views 💯👍

    4 night trip, May 20, 2021

    Verified Expedia guest review

See all 481 reviews