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Hivernage Hotel And Spa, Marrakech

5 stars
Angle Ave Echouhada Et Rue Des TemplesMarrakech40000Morocco, 800-491-6126
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Good3.9 / 5
Food
Delicious food
Service
Fantastic service
Amenities
Amenities are not the best
Room
Room needs to be redecorated
79See all 79 Hotels.com reviews
From 477 reviewsTripAdvisor Traveller Rating

Hivernage Hotel And Spa, Marrakech

Hotel Info: 866-539-8117

from $166
  • Room including 3 days treatment
  • Special Room including 3 days treatment
  • Special Room including 3 days treatment
  • Deluxe Suite, Sauna
  • Twin Room
  • Double Room
  • Superior Room
  • Standard Room
  • Junior Suite, Jetted Tub
  • Deluxe Room, View (Koutoubia)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Also known as

  • Hivernage Hotel
  • Hotel Hivernage
  • Hivernage Hotel Spa
  • Hivernage Hotel And Spa
  • Hivernage Hotel Marrakech

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 28.60 per person, per night

Optional extras

Rollaway beds are available for MAD 700 per night

Buffet breakfast is offered for an extra charge of MAD 200 per person (approximately)

Cribs/Infant beds are available for MAD 300 per night

Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • 3 coffee shops/cafés
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Scooter/moped rentals on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Mountain biking nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2004
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Scooter/moped rentals on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Mountain biking nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hivernage Hotel And Spa, Marrakech’s small print

Also known as

  • Hivernage Hotel
  • Hotel Hivernage
  • Hivernage Hotel Spa
  • Hivernage Hotel And Spa
  • Hivernage Hotel Marrakech

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 28.60 per person, per night

Optional extras

Rollaway beds are available for MAD 700 per night

Buffet breakfast is offered for an extra charge of MAD 200 per person (approximately)

Cribs/Infant beds are available for MAD 300 per night

Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 79 reviews

Hivernage Hotel And Spa, Marrakech
Poor1.0 / 5
No air conditioning in desert = no sleep
Staff was friendly but the AC in the room did not work. Went down to reception 6 times (there was no instructions on the phone on how to call them) asking for it to be fixed. Maintenance man came to my room 3 times. Ended up sleeping at 10 a.m. The temperature that day was 108 Fahrenheit. Hotel is in a great location in the city but if I can't sleep then there is no point in coming back. Asked for some sort of compensation and was given none. Completely unacceptable
2 night trip with friends
Hivernage Hotel And Spa, Marrakech
Excellent4.0 / 5
Rooms recently renovated. Doors were not working well. Staff was very helpful. They changed the rooms. Excellent breakfast.
3 night romance trip
Hivernage Hotel And Spa, Marrakech
Excellent4.0 / 5
Nice hotel, looking forward to the next visit
The service was excellent and the stay was very good overall. The only negative comments are that the blow dryer did not work, the shower head did not work well, and the shower curtain could be replaced.
2 night family trip
Hivernage Hotel And Spa, Marrakech
Excellent4.0 / 5
Very satisfied
The hotel staff was very friendly and helpful. Highly recommended.
5 night family trip
Hivernage Hotel And Spa, Marrakech
Outstanding5.0 / 5
Enormous bed!
Great deal and good breakfast too! Air con was a bit rubbish but staff were great
2 night romance trip

See all reviews

Hivernage Hotel And Spa, Marrakech

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