All hotels in Spring Lake, North Carolina, United States of America
1 room, 2 adults
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Gateway Inn & Suites, Spring Lake

2 stars
115 Lake AveSpring LakeNC28390United States of America, ‏800-491-6126
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2.4 / 5
Location
Location is inconvenient
Cleanliness
Dirty
Vibe
Poor vibe
Amenities
Bad amenities
34See all 34 Hotels.com reviews
From 18 reviewsTripAdvisor Traveller Rating

Gateway Inn & Suites, Spring Lake

Hotel Info: 866-539-8117

from $62
  • Standard Suite, 2 Double Beds
  • Suite, 2 Bedrooms
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Gateway Inn
  • Gateway Inn Spring Lake
  • Gateway Spring Lake

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 50 miles of the property will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.
This property does not accept payment by cash. For more details, please contact the property using the information on the reservation confirmation received after booking.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 13.75 percent city/local tax will be charged

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Indoor pool
  • Golfing nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Gateway Inn & Suites, Spring Lake’s small print

Also known as

  • Gateway Inn
  • Gateway Inn Spring Lake
  • Gateway Spring Lake

Policies

This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is within 50 miles of the property will not be allowed to check in. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.
This property does not accept payment by cash. For more details, please contact the property using the information on the reservation confirmation received after booking.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 13.75 percent city/local tax will be charged

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 34 reviews

Gateway Inn & Suites, Spring Lake
Fair2.0 / 5
One night stay!
While the room itself was good and very clean, the hotel is in need of much repair/upgrade. The staff was very courteous though. The lobby is not inviting, elevator and walkway in main building dirty with floors of raw concrete. Much of the carpeted areas was dirty too. I wouldn't stay there again!
1 night romance trip
Gateway Inn & Suites, Spring Lake
Fair2.0 / 5
Cockroaches
We paid over $120 for a two room suite. The fold out couch was rusty and had dead cockroaches in it, as did two of the four beds. We needed a large room for 6 adults and 3 children, so it did the trick, but between the bugs and the powder all over the corners of the carpet, I don't think we will be returning.
1 night family trip
Gateway Inn & Suites, Spring Lake
Fair2.0 / 5
The room was big... double full sized beds, mini kitchen and a living room with balcony, but the furniture was old, uncomfortable and the room itself was dingy and not very clean. There was grime on the floors at the baseboards and other crevices, it was dusty under furniture. We found hair under the mattress pads (checking for bed bugs) and cigarette burns in the linens of our non-smoking room. Really, it would be a nice place if they updated paint and carpets, linoleum and got new furniture. That being said, we rested pretty comfortably and for the price, we got more room than expected.
1 night family trip
Gateway Inn & Suites, Spring Lake
Fair2.0 / 5
Customer
Customer service is not friendly or welcome customer, front desk don't even have empty cup to support customer as needed. The hallway was not clean with a lot of smell, trash lay in around. Parking lot allow children to play around with stick throwing make me fell uncomfortable since I have car rental. This is the first time I was have a mess up for booking through system
6 night business trip
Gateway Inn & Suites, Spring Lake
Poor1.0 / 5
How do I rate below zero?
We stayed in a two room suite to have enough privacy for my daughter and son-in-law while we visited other family members around the base. The size was more than adequate... thankfully because it was necessary to pull one mattress from the front bedroom (directly across from the laundry) and bring it to the living room for less chance of danger or destruction. When I texted my family to let them know we checked in, all I said was 'we in da hood' and she knew exactly where we were. The room was fairly clean - as far as having bedding and towels washed properly. I made the mistake of eating at the table against the wall without looking first; when I turned my head and saw the food stains on the wall I lost my appetite. One evening, the neighbor called to complain that I was "banging things" against the common door. In actuality, as I told the very friendly and accommodating receptionist, I simply moved the ironing board against it to try to block the loud, offensive music which consisted of roughly 80% F-bombs. They don't need housekeeping, they need a construction crew.
3 night family trip

See all reviews

Gateway Inn & Suites, Spring Lake

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