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Protea Hotel Cape Castle, Cape Town

3 stars
3 Main RoadGreen Point, Cape TownWestern Cape8001South Africa, ‏‎800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
Breakfast
Bad breakfast
69See all 69 Hotels.com reviews
From 166 reviewsTripAdvisor Traveller Rating

Protea Hotel Cape Castle, Cape Town

Hotel Info: 866-539-8117

from $75
  • Standard Room, City View
  • Superior Room
  • Standard Twin Room
  • Studio, 1 Double or 2 Single Beds
  • Standard Double Room
  • Universal Access
  • Standard Room, 1 Double Bed with Sofabed
  • Studio, 2 Single Beds
  • Studio Twin

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Also known as

  • Cape Castle
  • Protea Cape Castle Cape Town
  • Protea Hotel Cape Castle Cape Town, South Africa
  • Cape Castle Protea Hotel
  • Protea Cape Castle
  • Protea Castle
  • Protea Hotel Cape
  • Protea Hotel Cape Castle
  • Protea Hotel Castle
  • Protea Hotel Cape Town
  • Protea Hotel Cape Castle Cape Town

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 1 percent city/local tax will be charged

Optional extras

Self parking costs ZAR 40 per night

Buffet breakfast is offered for an extra charge of ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 350 per person (roundtrip)

WiFi is available in guestrooms for ZAR 50.00 per hour (rates may vary)

WiFi is available in public areas for ZAR 50 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for ZAR 50.00 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for ZAR 50 per hour (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Protea Hotel Cape Castle, Cape Town’s small print

Also known as

  • Cape Castle
  • Protea Cape Castle Cape Town
  • Protea Hotel Cape Castle Cape Town, South Africa
  • Cape Castle Protea Hotel
  • Protea Cape Castle
  • Protea Castle
  • Protea Hotel Cape
  • Protea Hotel Cape Castle
  • Protea Hotel Castle
  • Protea Hotel Cape Town
  • Protea Hotel Cape Castle Cape Town

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 1 percent city/local tax will be charged

Optional extras

Self parking costs ZAR 40 per night

Buffet breakfast is offered for an extra charge of ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 350 per person (roundtrip)

WiFi is available in guestrooms for ZAR 50.00 per hour (rates may vary)

WiFi is available in public areas for ZAR 50 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for ZAR 50.00 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for ZAR 50 per hour (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 69 reviews

Protea Hotel Cape Castle, Cape Town
Good3.0 / 5
We booked through hotels.com and pre-paid, but at the hotel they wanted to collect the payment from us again. It took three days for the receptionists and manager to figure it out that we should not be charged; and that was done only after we sent part of our credit card statement that we had paid. Very disappointing. In general staff was friendly, but not very efficient when resolving problems. The room was clean, good location, but we drove to Waterfront, as wanted to stay longer at night.
3 night trip
Protea Hotel Cape Castle, Cape Town
Good3.0 / 5
Hotel was ok, but the hotel did not have information that we had paid for the stay in advance. It took three days to find out the room was already paid for
3 night family trip
Protea Hotel Cape Castle, Cape Town
Outstanding5.0 / 5
EXCELLENT
I cannot believe this is only a 3 star hotel. The hotel service was amazing--especially Genevieve. The rooms were clean and comfortable and the location was perfect--an equidistant walk from GreenMarket and the waterfront. It was such a great deal.
9 night trip
Protea Hotel Cape Castle, Cape Town
Outstanding5.0 / 5
Good location
I was so impressed with hotel staff. They were helpful, cheerful, and friendly. Garage parking was tight, but the charge was reasonable and much safer than street parking. The views were spectacular, the room was older, but very comfortable.
11 night trip
Protea Hotel Cape Castle, Cape Town
Excellent4.0 / 5
Relax in Cape Town.
A few days for relaxation between safari tours. Walk or short taxi ride to most locations.
4 night trip

See all reviews

Protea Hotel Cape Castle, Cape Town

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