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Protea Hotel by Marriott Cape Town Cape Castle, Cape Town

3-star3 stars
3 Main RoadGreen Point, Cape TownWestern Cape8001South Africa

3-star hotel with outdoor pool, near Cape Town Stadium
    Good7.6
    Cleanliness
    Clean
    Service
    Fantastic service
    Value for money
    Fairly good value for money
    Comfort
    Comfortable
    72See all 72 Hotels.com reviews
    From 230 reviewsTripAdvisor Traveller Rating

    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town

    from $83
    • Superior Room
    • Deluxe Suite
    • Studio

    At a glance

    Key facts

    Hotel size

    • This hotel has 65 rooms

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
    • Express check-in
    Airport shuttle service is available on request. Contact the property in advance to make arrangements. Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay. For more details, please contact the property using the number provided on the booking confirmation email.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    • Couples wishing to share a room must provide proof of marriage

    Travelling with others

    Children

    • No cribs (infant beds)

    • Babysitting/childcare *

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi and wired Internet access in rooms *

    Transportation

    Transfers

    • Airport shuttle (available on request) *

    Parking

    • Self parking *

    Offsite

    • Area shuttle *
    * See small print for additional details or extra charges

    In the hotel

    Taking the kids?
    • In-room childcare (surcharge)
    Food and drink
    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    Things to do
    • Outdoor pool
    • Pool sun loungers
    • Pool umbrellas
    Working away
    • 24-hour business center
    Services
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Multilingual staff
    Facilities
    • Elevator/lift
    • Designated smoking areas

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board (on request)
    Sleep well
    • Turndown service
    Things to enjoy
    • In-room massage available
    • Separate sitting area
    • Balcony
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer
    Be entertained
    • 32-inch LCD TV
    • Cable TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    Food and drink
    • Refrigerator
    • Kitchenette
    • Stovetop
    • Cookware, dishware, and utensils
    More
    • Daily housekeeping
    • In-room safe

    Special features

    Recreation

    Nearby

    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Rafting nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby

    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town’s small print

    Also known as

    • Cape Castle
    • Protea Cape Castle Cape Town
    • Protea Hotel Cape Castle Cape Town, South Africa
    • Protea Hotel Marriott Cape Castle
    • Protea Marriott Cape Town Cape Castle
    • Protea Marriott Cape Castle
    • Protea Hotel By Marriott Cape Town Castle South Africa
    • Cape Castle Protea Hotel
    • Protea Cape Castle
    • Protea Castle
    • Protea Hotel Cape
    • Protea Hotel Marriott Cape Town Cape Castle
    • Protea Hotel Castle
    • Protea Hotel Cape Town
    • Protea Hotel Cape Castle Cape Town

    Policies

    Only registered guests are allowed in the guestrooms.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A 1 percent city/local tax will be charged

    Optional extras

    Self parking costs ZAR 40 per night

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of ZAR 350 per person (roundtrip)

    WiFi is available in guestrooms for ZAR 50.00 per hour (rates may vary)

    WiFi is available in public areas for ZAR 50 per hour (rates may vary)

    Wired Internet access is available in guestrooms for ZAR 50.00 per hour (rates may vary)

    Wired Internet access is available in public areas for ZAR 50 per hour (rates may vary)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Protea Hotel by Marriott Cape Town Cape Castle, Cape Town

    Landmarks

    • In Cape Town City Centre
    • Cape Town Stadium - 13 min walk
    • Cape Town International Convention Centre - 17 min walk
    • Two Oceans Aquarium - 17 min walk
    • Greenmarket Square - 22 min walk
    • Castle of Good Hope - 27 min walk
    • South African National Gallery - 35 min walk
    • Cape Town Diamond Museum - 15 min walk

    Getting around

    • Cape Town (CPT-Cape Town Intl.) - 21 min drive
    • Cape Town Station - 22 min walk
    • Cape Town Bellville Station - 26 min drive
    • Self parking (surcharge)
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)

    Recent reviews

    Good 7.6 From 72 reviews

    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town
    Good6.0
    Basic hotel, good location, good views.
    Basic hotel and good for a stop over. The view from the corner rooms are great and very nice to be able to open the sliding doors to Juliette Balcony. Rooms feel old, but everything works. Over easter felt overpriced. Location is good with a 15min walk to V&A.
    A Traveler, us1 night trip
    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town
    Good6.0
    The hotel is in a nice location and close to V & A Waterfront. Daytime staff members were really helpful and tried to accommodate us (with cleaning, providing supplies and such). The room was decent as well as we slept in comfortably. What we did not like: 1. the coupon based internet access (it was unreliable at times and we would need to re-authenticate so frequently. coupon would stop working and we would end up requesting new coupon. 2. Night time staff members were not helpful at all. Would ask us to come to front desk when we ask for resources. Would tell us something is not available just so he/she would not have to come to our room. Like telling us the kitchen is closed an hour before the kitchen was actually supposed to be closed according to hotel brochures in room. 3. The elevator at times did not work and it was a bit scary or frustrating at times. Overall, not a Marriott like experience. I do see the potential of being great though. The day time staff members were really helpful. Not sure what happened at night.
    Mohammad, us13 night trip
    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town
    Fair4.0
    Not up to Marriott standards.
    I arrived to the hotel at night. The entrance looked like it was in an alley. Front desk staff was helpful and pleasant. Room was large, and rather spartan. Queen sized bed, sofa, chair, and 2 bedside tables. Small refrigerator & microwave. Furnishings are not new and are "budget" style/quality. The problems in the room were many. Faucet had rust around the base. Shower curtain is too small. Sheets were too small (all four corners). Hooks on the wall above the sofa, rendering them useless unless I wished to climb on the sofa. Headboard knocked against the wall with the slightest movement (improperly secured). Instead of a desk, there was a tray affixed poorly to the wall. It wobbled rather severely, and I was fearful to use it, lest it come crashing down. I reported it. It was not fixed. No clock in the room. The internet service at this hotel was among the worst I have ever encountered. Rather than the customary "room number and name", they use a voucher system, which is cumbersome for the guest and staff. One signs on, types in his voucher number, and without notice, 20-60 minutes later, one is logged off and another voucher is required. I was working, and needed uninterrupted internet service. The hotel has two locked gates for ingress and egress. Location was fine. View was great. Appx 15 minute walk to the V&A Waterfront, and there is a market five minutes away. I expected better from a Marriott property and wish I had stayed elsewhere.
    edward, us4 night trip
    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town
    Exceptional10.0
    CT Hotel
    Great value for the money
    Harry, us4 night family trip
    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town
    Exceptional10.0
    Great stay
    Good hotel to stay at, the service offered was great. I will visit again.
    malise, za10 night romance trip

    See all reviews

    Protea Hotel by Marriott Cape Town Cape Castle, Cape Town

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