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Hotel Merkur Interlaken, Bernese Alps (area)

3 stars
Bahnhofstrasse 35InterlakenBE3800Switzerland, ‏‎800-491-6126
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Good3.3 / 5
Location
Great location
Breakfast
Tasty breakfast
Vibe
Poor vibe
Food
Food is not good
92See all 92 Hotels.com reviews
From 93 reviewsTripAdvisor Traveller Rating

Hotel Merkur Interlaken, Bernese Alps (area)

Hotel Info: 866-539-8117

from $132
  • Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hotel Merkur Interlaken
  • Interlaken Hotel Merkur
  • Interlaken Merkur
  • Interlaken Merkur Hotel
  • Merkur Hotel Interlaken
  • Merkur Interlaken
  • Merkur Interlaken Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.50 per person, per night

Optional extras

Late check-in after 11 PM can be arranged for an extra charge of CHF 15

Rollaway beds are available for CHF 40 per night

In the hotel

Food and drink
  • Free buffet breakfast daily
Services
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace

In the room

Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone

Hotel Merkur Interlaken, Bernese Alps (area)’s small print

Also known as

  • Hotel Merkur Interlaken
  • Interlaken Hotel Merkur
  • Interlaken Merkur
  • Interlaken Merkur Hotel
  • Merkur Hotel Interlaken
  • Merkur Interlaken
  • Merkur Interlaken Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.50 per person, per night

Optional extras

Late check-in after 11 PM can be arranged for an extra charge of CHF 15

Rollaway beds are available for CHF 40 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 92 reviews

Hotel Merkur Interlaken, Bernese Alps (area)
Good3.0 / 5
Good average hotel
Vacation on interrail. Two nights in an average hotel. Perfectly situated NeXT to the railwaystation.
2 night romance trip
Hotel Merkur Interlaken, Bernese Alps (area)
Good3.0 / 5
Right in front of interlaken west train station.
Ok hotel. Right in front of the Interlaken west train station literally. Kind of worn out. Staff was very nice.
1 night family trip
Hotel Merkur Interlaken, Bernese Alps (area)
Poor1.0 / 5
To be avoided at all costs
Absolutely the worst place to stay at Interlaken. The hotel is atleast 50 years old, shabby, extremely small rooms, horrible bathrooms and poor service. Above all, at an exorbitant price tag of CHF 250 a night, it was the worst hotel experience of our lives till date. Avoid this hotel at all costs.
2 night family trip
Hotel Merkur Interlaken, Bernese Alps (area)
Outstanding5.0 / 5
Merkur Interlaken
We found Hotel Merkur ideally located outside of the train station, Interlaken West. The staff was excellent, providing us with a place to store our luggage. The staff was very friendly, giving us suggestions of things to do in the area including Harder Klum. The room was very clean and spacious.
1 night family trip
Hotel Merkur Interlaken, Bernese Alps (area)
Poor1.0 / 5
Near the Interlaken West station
I had booked room for 3 nights for my wife and children from 24th to 27th April and I was supposed to join them on 25th April. The room no. 20 was compact, stinking & my family was awake throughout the night. We had pre-paid for 3 days but my family checked out of room early morning on 25th April and I had to book an alternate hotel through hotels.com at 3 am on 25th morning, namely Hotel Bergnhof Amarnth near Interlaken East for 2 balance nights for which we paid after our stay and an excellent service. I especially went to Hotel Merkur on the evening on 26th April just to see our room at Merkur and understand what had happened but Ms. Macgnk at the hotel reception refused to show us our room no.20 as she had already given our pre-paid room to somebody else and the entire hotel according to her was fully booked. It was the first time in my life that I had paid for 2 nights stay in a hotel in which we actually did not stay and the poor lady at the reception had to bear part of my disappointment. I sincerely hope that this hotel improves the level of courtesy extended to their customers and most importantly one should be more careful while committing to a non-refundable hotel stay.
3 night family trip

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Hotel Merkur Interlaken, Bernese Alps (area)

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