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Hard Rock Hotel Palm Springs, Palm Springs

4 stars
150 S Indian Canyon DrPalm SpringsCA92262United States of America, ‏‎800-491-6126
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Good3.8 / 5
Vibe
Awesome vibe
Service
Fantastic service
Pool
Ordinary pool
Cleanliness
Dirty
1330See all 1,330 Hotels.com reviews
From 814 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Palm Springs, Palm Springs

Hotel Info: 866-539-8117

from $74
  • Room Selected at Check-In
  • Premium Room, 1 Queen Bed, Patio
  • Premium Room, 1 Queen Bed, Pool View
  • Deluxe Room, 2 Queen Beds, City View
  • Premium Room, 1 King Bed, Pool View
  • Premium Room, 2 Queen Beds, Pool View
  • Premium Room, 1 King Bed, Pool View
  • Premium Room, 2 Queen Beds, Pool View
  • Premium King, Pool Front Patio
  • Pool Terrace 2 Queen
  • Pool Terrace 1 King
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View
  • Premium Room, 1 King Bed, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is Noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • No alcohol allowed onsite

Also known as

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Resort fee: USD 36.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 10.00 per night

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per day

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Nightclub
  • Pool sun loungers
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
  • Conference space size (feet) - 29,000
  • Conference space size (meters) - 3
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Hard Rock Hotel Palm Springs, Palm Springs’s small print

Also known as

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Resort fee: USD 36.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 10.00 per night

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per day

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1330 reviews

Hard Rock Hotel Palm Springs, Palm Springs
Good3.0 / 5
A little strict like high school
It was nice but they have lots of rules. The no smoking by the pool and on the balconys was kind of not cool.
1 night trip with friends
Hard Rock Hotel Palm Springs, Palm Springs
Poor1.0 / 5
Never Stay At Hard Rock in Palm Springs!!
AWFUL! Loud, filthy, resort charge sucked, room smelled, dirty toothbrush on counter.
2 night trip
Hard Rock Hotel Palm Springs, Palm Springs
Excellent4.0 / 5
Great hotel property, needs new staff
Use to always stay here when it was Hotel Zoso. The Hard Rock employees seem to really not care and are just there to put in their 8 hours and get a paycheck. Every employee I ran into complained about something. If you don't like your job get one you do!
1 night trip with friends
Hard Rock Hotel Palm Springs, Palm Springs
Excellent4.0 / 5
I was shocked when I was told I was not allowed to bring my cooler with water on the premises.
1 night trip
Hard Rock Hotel Palm Springs, Palm Springs
Fair2.0 / 5
Do not stay at the Hard Rock
Where to start.. 4 girls on a one- night stay Valet: parked all the "flashier" lifted truck and Benz before me getting out of the car and asking them to check my Corolla. Front Desk: waited forever because "friends" of the employees kept walking in front of us to say hi or ask for free pool wristbands Pool: women in thongs and couples all over each other and OH YA, A GIRL FIST FIGHT Bar: hasseled for asking for different tabs because "it was more work for the bartender" AND felt very uncomfortable when multiple intoxicated guests tried to coerce is four girls to "drink more and go to their room" Went across the street to the Hilton for pool day #2 and actually felt safe. What a concept
1 night trip with friends

See all reviews

Hard Rock Hotel Palm Springs, Palm Springs

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