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Hard Rock Hotel Palm Springs, Palm Springs

4 stars4 stars
150 S Indian Canyon DrPalm SpringsCA92262United States of America, 800-491-6126
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Good3.7 / 5
Room
Room is all right
Location
Great location
Vibe
Awesome vibe
Pool
Ordinary pool
1186See all 1,186 Hotels.com reviews
From 964 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Palm Springs, Palm Springs

Hotel Info: 866-539-8117

from $109
  • Room Selected at Check-In
  • Premium Room, 2 Queen Beds, Patio
  • Premium Room, 2 Queen Beds, Pool View
  • Deluxe Room, 2 Queen Beds, City View
  • Premium Room, 1 King Bed, Pool View
  • Premium Room, 2 Queen Beds, Pool View
  • Premium Room, 1 King Bed, Pool View
  • Premium Room, 2 Queen Beds, Pool View
  • Premium Room, 1 King Bed, Patio
  • Pool Terrace 2 Queen
  • Pool Terrace 1 King
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View
  • Premium Room, 1 King Bed, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • No alcohol allowed onsite

Also known as

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Resort fee: USD 36.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 10.00 per night

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per day

Breakfast costs between USD 12 and USD 16 per person (approximately)

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Nightclub
  • Pool sun loungers
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
  • Conference space size (feet) - 29,000
  • Conference space size (meters) - 3
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hard Rock Hotel Palm Springs, Palm Springs’s small print

Also known as

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Resort fee: USD 36.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Valet parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 10.00 per night

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per day

Breakfast costs between USD 12 and USD 16 per person (approximately)

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 1186 reviews

Hard Rock Hotel Palm Springs, Palm Springs
Good3.0 / 5
The cooks were horrible for breakfast
1 night romance trip
Hard Rock Hotel Palm Springs, Palm Springs
Excellent4.0 / 5
First off the staff is great. The guys running the valet were my favorite people there. The rooms were a good size, and clean and the location is perfect for anything you would want to do. Every Thursday is a street fair which is really fun, but other than that the town was pretty dead, but that isn't the hotels fault obviously. Room service was really good, and relatively cheap as far as room service goes. Would have loved for the bar and restaurant to stay open later. The only negative I had was the stipulation that I could have no outside alcohol in my room. I mean it's silly that I can't go into town buy a bottle of wine and sit in my room and watch a movie without having to purchase it from the hotel for 4 times the price. I can understand at the pool or in the lobby, but in the privacy of my own room? Silly. Overall, we loved the place!
3 night family trip
Hard Rock Hotel Palm Springs, Palm Springs
Outstanding5.0 / 5
it was a great stay overall
1 night romance trip
Hard Rock Hotel Palm Springs, Palm Springs
Poor1.0 / 5
Very upset. I booked room on hotel. Com for a client of mine and was refused stay for not having a credit card for insedental charges. So I was still charged for room and no one tried to help a very important client of mine
1 night business trip
Hard Rock Hotel Palm Springs, Palm Springs
Good3.0 / 5
The room was dusty and still had trash on the floor from the previous occupants. It appeared to not have been cleaned. Lighting was poor and there was no lamp on the desk. Walls were paper thin and I could hear the people in the next room easily. Overall not a bad experience but I expected better.
4 night business trip

See all reviews

Hard Rock Hotel Palm Springs, Palm Springs

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