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Hotel Europa

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Europa

Hotel Europa

Hotel with restaurant, near Port of Genoa Cruise Ship Terminal

7.2/10 Good

276 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Connecting rooms available
  • Bar
Map
Via delle Monachette, 8, Genoa, GE, 16126

Room options

About this area

What's nearby

  • In Centro Est
  • Port of Genoa Cruise Ship Terminal - 13 min walk
  • Old Port - 13 min drive

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 17 min drive
  • Genoa Piazza Principe Station - 3 min walk
  • Genoa Rivarolo Station - 8 min drive
  • Genoa Via di Francia Station - 27 min walk

Restaurants

  • Mamacita's - 2 min walk
  • Trattoria dell'Acciughetta - 3 min walk
  • Trattoria Da Mario - 3 min walk
  • Tierra Nuestra - 3 min walk
  • InDarsena Oyster Bar - 5 min walk

About this property

Hotel Europa

Only 4.5 mi (7.3 km) from the airport, Hotel Europa features a rooftop terrace and puts you within a 10-minute drive of Port of Genoa Cruise Ship Terminal. Guests looking for a bite to eat can visit Prie De Ma, which serves lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. The overall value and nice bathrooms get great marks from fellow travellers.

Languages

English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (EUR 15 per day; includes in/out privileges)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Sailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1400
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Designer shops on site
  • Shopping centre on site

Accessibility

  • Wheelchair-accessible

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Dining

Prie De Ma – This restaurant serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs EUR 25

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Uncovered self-parking costs EUR 15 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Comfort Hotel Europa Genova City Centre Genoa
Comfort Hotel Europa Genova City Centre
Comfort Europa Genova City Centre Genoa
Comfort Europa Genova City Centre
Europa Hotel Genoa
Hotel Europa Hotel
Hotel Europa Genoa
Hotel Europa Hotel Genoa
Comfort Hotel Europa Genova City Centre

Frequently asked questions

Does Hotel Europa offer free cancellation for a full refund?
Yes, Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Europa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Europa?
Yes, pets stay free.
Is parking offered on site at Hotel Europa?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Europa?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Europa and nearby?
Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course.
Are there restaurants at or near Hotel Europa?
Yes, there's an on-site restaurant, Prie De Ma. Nearby restaurants include Tierra Nuestra (3-min walk), InDarsena Oyster Bar (5-min walk) and Madai (6-min walk).
What's the area around Hotel Europa like?
Hotel Europa is in Centro Est, a short 3-minute walk from Genoa Piazza Principe Station and 13 minutes' walk from Port of Genoa Cruise Ship Terminal. Travellers say that this hotel is in a good location.

Reviews

7.2

Good

7.8/10

Cleanliness

7.7/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

2/10 Poor

This property was a DUMP!!! I have booked multiple properties in many locations through Expedia and have come to expect that anything in their list would provide a good experience. This is NOT the case with Hotel Europa. There was no air-conditioning in the rooms -- the unit was there but the control knob was broken and it did not work. We kept the window open, but it was loud and noisy much of the night. There was no WI-FI on the property at all. The hotel clerk told us that the internet provider had recently been changed and that there had been no WI-FI for several weeks. We had to go to a local restaurant to get WI-FI so our phones would work. One person in our party was flying back to the US from Genoa and he could not get airline notifications because there was no WI-FI at Hotel Europa. I chose this property because it was close to the train station, but I am highly disappointed that Hotel Europa is still in your list for Genoa with a 3.6/5 rating and a "good" beside it. This property should be removed from your list. This has made me wary of actually believing the Expedia ratings and I no longer plan to book any of my travel accommodations through Expedia because of this terrible experience.
Nancy, 1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very good

Cute stay
The hotel itself is very convenient and nice. The hotel staff were very friendly and helpful. The only issue we had was the internet not working. I intentionally chose hotels that had parking and wifi because I'm teaching an online course while away from the states. They did remove the 1 night parking fee because of this so between using some international data and using wifi at the very cute restaurant at the top of the hill, it worked out.
Rachelle, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

AC and Wifi wasn't working. The shower was leaking and the fan was making a super anormal loud noise. The reception didn't want to help us.
Mahsa, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Rory, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, helpful staff, nice room with everything we needed. Bed and pillows were on the hard side but that's something we're finding in general in Italy. Would definitely recommend!
Elizabeth, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Location is great, only a couple of minutes from the main train station and 10 mins from the cruise terminal. It is also walking distance to the city center, about 20 mins walk. Continental breakfast was nice. Room/bed were comfortable, though carpet is very old.
Nellya, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Hector, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Very unfriendly front desk. Billed us twice. Very noisy. Lights shining through window all night.
P, 1-night trip
Verified Expedia guest review

8/10 Very good

Genoa value
Excellent service, we were allowed to check in early morning. WiFi was excellent, breakfast large and varied. Location perfect, 5 minutes to train station, 15 to cruise ship dock. Only complaint would be bathrooms were very small and cramped.
David, 2-night romance trip
Verified Hotels.com guest review