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Lancaster Gate Hotel

3.0 star property
Victorian hotel with restaurant, near Hyde Park

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Lancaster Gate Hotel

Photo gallery for Lancaster Gate Hotel

Lobby sitting area
Family Room
Breakfast, lunch, dinner served; international cuisine
Reception
Family Room | Bathroom

Overview of Lancaster Gate Hotel

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
  • Laundry facilities
Map
66-71 Lancaster Gate, London, England, W2 3NA
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 14.5 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 13.7 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room

Single Room

  • 8.6 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

  • 9.70 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • In London City Centre
  • Hyde Park - 8 min walk
  • Kensington Palace - 12 min walk
  • Kensington High Street - 15 min walk
  • Royal Albert Hall - 17 min walk
  • Marble Arch - 21 min walk
  • Natural History Museum - 27 min walk
  • Oxford Street - 32 min walk
  • Westfield London Shopping Centre - 37 min walk
  • Buckingham Palace - 41 min walk
  • Kensington Gardens - 1 min drive

Getting around

  • Heathrow Airport (LHR) - 37 min drive
  • London (LTN-Luton) - 41 min drive
  • London (LCY-London City) - 53 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • London Paddington Station - 10 min walk
  • London (QQP-Paddington Train Station) - 11 min walk
  • Marylebone Station - 27 min walk
  • Queensway Underground Station - 5 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • Bayswater Underground Station - 8 min walk

Restaurants

  • Halepi - 4 min walk
  • The Shed - 12 min walk
  • Hafez Restaurant - 14 min walk
  • Dishoom - 19 min walk
  • New Fortune Cookie - 6 min walk
Map

About this property

Lancaster Gate Hotel

When you stay at Lancaster Gate Hotel, you'll be a short five-minute drive from Hyde Park and Oxford Street. For a bite to eat, guests can visit Serpentine Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. This eco-friendly hotel is also a short five-minute drive from Marble Arch and Kensington High Street. Fellow travellers like the overall property condition and walkability. Public transportation is only a short walk: Queensway Underground Station is 5 minutes and Lancaster Gate Underground Station is 6 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1866
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Serpentine Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.00 for children
  • Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Lancaster Gate Hotel London
Lancaster Gate Hotel
Lancaster Gate London
Lancaster Gate
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Does Lancaster Gate Hotel offer free cancellation for a full refund?
Yes, Lancaster Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lancaster Gate Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Lancaster Gate Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lancaster Gate Hotel?
Sorry, there's no on-site parking at Lancaster Gate Hotel.
What are the check-in and check-out times at Lancaster Gate Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability).
What is there to do at Lancaster Gate Hotel and nearby?
Have fun with nearby activities such as cycling and hiking. Lancaster Gate Hotel also has access to a nearby health club.
Are there restaurants at or near Lancaster Gate Hotel?
Yes, Serpentine Restaurant offers international cuisine.
What's the area around Lancaster Gate Hotel like?
Lancaster Gate Hotel is in London City Centre, a short 5-minute walk from Queensway Underground Station and 8 minutes' walk from Hyde Park. Travellers recommend the hotel for its walkable location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Underwhelming
Great location, friendly staff. Rooms were extremely small and not quite billed as spacious as website subjects. However, since we were just there for a place to sleep and shower, it was satisfactory.
Stephen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Had a great stay and breakfasts were fantastic
K, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Older hotel in great location
The negative: Mattress in my twin share was lumpy and there are some stairs to navigate with luggage (after getting off the lift onto your floor). Had to contact the front desk twice to remedy a minor issue. The person checking me in seemed scattered; she started helping a second person, and then a third—before she finished taking care of myself and the second person. The positive: Dining room staff, especially the person at the front podium, are very good. Food in the English breakfast buffet is kept stocked and there is a decent variety. Rooms are cleaned well on a daily basis, with attention to detail. The location on a quiet side street is excellent for accessing public transportation. Booking and modifying the reservation later were both very easy.
5-night trip
Verified Hotels.com guest review

8/10 Very good

The room was lovely but the beds were quite uncomfortable Shower was nice and powerful and the air con in the room was very affective Staff were all so helpful Breakfast was brilliant and not a bad price
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel W., 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location for BST concerts
Nice hotel near Hyde Park so great for the concerts.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Two night, family stay
I stayed with my son for 2 nights, I had contacted the hotel on 2 occasions before our arrival and my question were answered promptly. I asked about dropping our luggage which they said was fine, on arrival our room was ready. I also requested a room not in the basement which was honoured. The room was in good condition and was clean. Hotel lobby was nice. Breakfast was good, could have more explanation of options. Someone on our 2nd morning had ordered fried eggs which were cooked on request. The tables are really close together which makes conversation difficult, ok for breakfast service. We ate in the evening one night, tables are not moved and only a small section is used, this did make you feel like you was imposing on the neighbours conversations. Service was not great, I asked for a glass of water 3 times and the restaurant was not busy. The staff get distracted easily. Food was ok. Overall the hotel was good I would stay here again.
Kate, 2-night family trip
Verified Hotels.com guest review