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Plaza on the River, London

5 stars
18 Albert EmbankmentLondonEnglandSE1 7TJUnited Kingdom, 800-491-6126
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Excellent4.4 / 5
Location
Great location
Service
Fantastic service
Wellness
Great wellness & sports facilities
Cleanliness
Quite clean
347See all 347 Hotels.com reviews
From 1,202 reviewsTripAdvisor Traveller Rating

Plaza on the River, London

Hotel Info: 866-539-8117

from $194
  • Suite, 1 Bedroom, River View
  • Suite, River View
  • Studio, 1 Double Bed
  • Suite, 1 Bedroom
  • Studio
  • Suite, 1 Bedroom
  • Studio (Single)
  • One Bedroom Suite (Single)
  • Open Plan Studio-40SQM
  • Deluxe Room, 1 King Bed
  • Suite
  • Suite, 2 Bedrooms
  • Suite
  • Suite, 1 Bedroom, Riverview
  • Deluxe Room, 1 King Bed, River View
  • One Bedroom Suite

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Plaza River
  • Plaza River Hotel
  • Plaza River Hotel London
  • Plaza River London

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: GBP 80.00 per stay

Optional extras

Valet parking costs GBP 45.00 per day

Buffet breakfast is offered for an extra charge of GBP 13.00 for adults and GBP 13.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GBP 80 per accommodation, per stay

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • Business center
  • Number of meeting rooms - 21
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Fireplace in lobby
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Chino Latino - This brasserie specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Plaza on the River, London’s small print

Also known as

  • Plaza River
  • Plaza River Hotel
  • Plaza River Hotel London
  • Plaza River London

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: GBP 80.00 per stay

Optional extras

Valet parking costs GBP 45.00 per day

Buffet breakfast is offered for an extra charge of GBP 13.00 for adults and GBP 13.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GBP 80 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 347 reviews

Plaza on the River, London
Good3.0 / 5
Not very luxurious
For a supposed luxury hotel, I was very disappointed. On a positive note, when we walked in the apt/room there was a nice view of the Thames. However, the carpet in the bedroom was stained. There were only enough towels for 2 people - we had 4 and had booked for 4 so it shouldn't have been a surprise. There were no blankets or any bedding of any type for the fold out couch. I asked on 2 separate occasions for these items and told that they would be requested but they never arrived. Also, while the bathroom is large, there are no outlets. So I was forced to fix my hair every day in the kitchenette using the microwave as a mirror - not great. There was a tiny washer/dryer unit which was nice to have but each wash cycle takes about 3 hours and the clothes never really dried - but still nice to have.
3 night family trip
Plaza on the River, London
Outstanding5.0 / 5
Convenient hotel with suites, reasonably priced.
The hotel is in a great area - close proximity to sights, most within walking distance. Also a number of metro stations close by. Price was very reasonable and the suite gave us a little extra space and the convenience of a kitchen. All of the staff that we encountered were very pleasant and the concierge was very helpful, with directions and recommendations for places nearby to eat or grab a drink. The hotel is in the middle of a refurb but even so, the noise level inside was fine. One call out: the room we were in faced inside - so no awesome view that you see in the pictures but we were out most of the day, so that was not important to us. Also they made a point of making you aware of this at check-in. If you do want a room with a view, I'd make sure to request it ahead of time.
3 night family trip
Plaza on the River, London
Excellent4.0 / 5
Not what we were promised but decent room
Our reservation was for a river view room and we did not get that. We received an internal room that overlooked construction and other rooms. The hotel was booked up and not much was done to give us the room that we had reserved. Several days we were given an option to upgrade but only if we dos it by noon that day and we paid extra for a room that we had already been promised. Reception staff was not friendly and not helpful. Room was nice and great that it had laundry. It's too bad that we had a bad taste in our mouth because of reception staff and their lack of caring about the situation.
5 night family trip
Plaza on the River, London
Outstanding5.0 / 5
5 star experience on Albert Embankment
Fantastic 5 star hotel. Wonderful customer service from valet to house keeping. Large and comfortable room with kitchen and laundry facilities. Great location close to London Eye and Houses of Parliament. Highly recommend this hotel.
3 night family trip
Plaza on the River, London
Excellent4.0 / 5
Great all the way around!
Phenomenal hotel. The dinner restaurants are incredible, I'd avoid the breakfast bar / buffet - it's lacking in that area. Other than that the hotel is great.
2 night business trip

See all reviews

Plaza on the River, London

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