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Extended Stay America - Atlanta - Cumberland Mall, Smyrna

2.5 stars
3103 Sports AveSmyrnaGA30080United States of America, ‏‎800-658-6760
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.3 / 5
Location
Great location
WiFi
Good internet service
Service
Service is adequate
Cleanliness
Dirty
160See all 160 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating

Extended Stay America - Atlanta - Cumberland Mall, Smyrna

Hotel Info: 800-658-6760

from $81
  • Studio 1 queen non smoking
  • Studio 2 double non smoking
  • 1 King bedroom suite smoking
  • Deluxe studio 1 queen smoking
  • Deluxe studio 1 queen non smoking
  • Studio 2 double smoking
  • Studio 1 queen smoking
  • Deluxe studio 1 queen smoking

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Atlanta Cumberland Mall
  • Homestead Studio Suites Atlanta/Cumberland Hotel Smyrna
  • Extended Stay America Atlanta Cumberland Mall Hotel
  • Extended Stay America Atlanta Cumberland Mall Hotel Smyrna
  • Extended Stay America Atlanta Cumberland Mall Smyrna
  • Extended Stay America Cumberland
  • Extended Stay America Cumberland Mall
  • Smyrna Homestead Suites
  • Homestead Suites Smyrna
  • Homestead Studio Suites Smyrna

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10 per night

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Number of buildings/towers - 3
  • Year Built 1997
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Atlanta - Cumberland Mall, Smyrna’s small print

Also known as

  • Extended Stay America Atlanta Cumberland Mall
  • Homestead Studio Suites Atlanta/Cumberland Hotel Smyrna
  • Extended Stay America Atlanta Cumberland Mall Hotel
  • Extended Stay America Atlanta Cumberland Mall Hotel Smyrna
  • Extended Stay America Atlanta Cumberland Mall Smyrna
  • Extended Stay America Cumberland
  • Extended Stay America Cumberland Mall
  • Smyrna Homestead Suites
  • Homestead Suites Smyrna
  • Homestead Studio Suites Smyrna

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10 per night

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 160 reviews

Extended Stay America - Atlanta - Cumberland Mall, Smyrna
Good3.0 / 5
Nice location, but not enough when you can't sleep
The bed was so very uncomfortable, and the air would not shut off. Only had a low feature, and the low was high. I froze all night.
1 night trip
Extended Stay America - Atlanta - Cumberland Mall, Smyrna
Excellent4.0 / 5
Enjoyed our stay!
We booked this hotel before reading any reviews; after reading some of what was said, we were a little apprehensive. Our stay was great! We were checked in quickly by Cody, who called the room later to see if we needed anything; we asked for bedding for the sofa bed, and he brought it quickly! We stayed in room 200, which was very clean and parking was right outside the door; it is close to the interstate which made it great for going to the downtown attractions. Just a mile from a mall and with several restaurants in the area, made this a good value. I do wish they housekeeping more than once a week but that was definitely handle. The only real problem we had was on the first night because of some young neighbors that decided to play their music loud until late into that night, but we compensated by using the air conditioning until they turned it off. BTW, best air conditioner I've ever encountered; the room got absolutely chilly very quickly--a good thing with the weekend's 97 degree days!
3 night family trip
Extended Stay America - Atlanta - Cumberland Mall, Smyrna
Good3.0 / 5
Average at best
I had to leave a day early due to a previous engagement, but my friend stayed through Sunday night. My friend tried to check out in the morning, but the manager would not let her check out. Therefore, I am stuck with paying a bill for a room for a night I did not use. I was told by the manager that I would be refunded for that night, however, that refund has yet to occur.
3 night romance trip
Extended Stay America - Atlanta - Cumberland Mall, Smyrna
Outstanding5.0 / 5
Not bad at all...
Nice remodel. Decent wifi and a great shower. 4 day stay for business. You'll need to ask for room care package. Toaster, coffee maker, dishes...etc. Not much to walk to unless you enjoy Burger King. All in all, not a bad stay and reasonably priced.
4 night business trip
Extended Stay America - Atlanta - Cumberland Mall, Smyrna
Fair2.0 / 5
Two Night Stay at Extended Stay
When I wanted to check in, I waited in the lobby for about 25 minutes. The manager came in and told me to dial 0 and the lady who was supposed to be working the front desk would pick up because she had a mobile phone with her. I called her and a phone rang on the front desk. The manager went into the back and "found" the front desk worker. After checking in, my stay was ok until I called the front desk for an additional pillow and blanket. That took an hour and a half. The next morning, the toilet would not flush properly. I called the front desk to ask for assistance and he told me to try and plunge it. When I explained that it was not clogged, he told me to keep trying to flush it, which made it overflow. The front desk worker came up with an attitude, walked through the toilet water on the floor and tried to plunge it. He then walked back through the room, water all on the bottom of his feet, to get towels. He came back and wiped the floor up with towels using NO cleaning fluids AT ALL. He then walked BACK through the room, dripping towels and touched the door with one of the towels he used to clean the floor. He never sent anyone up to sanitize the room so I had to go out and get Clorox to clean it myself. I was extremely uncomfortable in the room after that and will definitely not be staying there again.
2 night trip

See all reviews

Extended Stay America - Atlanta - Cumberland Mall, Smyrna

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