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1 room, 2 adults
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Art Relais, Lucca (province)

Via Castruccio Buonamici, 221LuccaLU55100Italy, ‏‎800-491-6126
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Good3.4 / 5
Amenities
Great amenities
Comfort
Rather comfortable
Cleanliness
Quite clean
Breakfast
Bad breakfast
86See all 86 Hotels.com reviews
From 113 reviewsTripAdvisor Traveller Rating

Art Relais, Lucca (province)

Hotel Info: 866-539-8117

from $50
  • Triple Room
  • Double Room, Garden View
  • Quadruple Room
  • Double Room
  • Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-7 PM
  • Check-out time is 10:30 AM
  • Express check-in/out
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Free train station pickup *

Parking

  • No parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Leone di Sant' Anna
  • Leone di Sant' Anna Bed & Breakfast
  • Leone di Sant' Anna Bed & Breakfast Lucca
  • Leone di Sant' Anna Lucca
  • Art Relais Condo Lucca
  • Art Relais Lucca
  • Art Relais

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 14 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of EUR 5 per person (approximately)

Cribs/Infant beds are available for EUR 15 per night

Airport shuttle service is offered for an extra charge of EUR 60 per person (one way)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Barbeque grills
Things to do
  • Ski shuttle
  • Ski storage
  • Spa treatment room(s)
  • Spa tub
  • Bicycle rentals on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Mountain biking nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1900
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
Food and drink
  • Refrigerator

Art Relais, Lucca (province)’s small print

Also known as

  • Leone di Sant' Anna
  • Leone di Sant' Anna Bed & Breakfast
  • Leone di Sant' Anna Bed & Breakfast Lucca
  • Leone di Sant' Anna Lucca
  • Art Relais Condo Lucca
  • Art Relais Lucca
  • Art Relais

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 14 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of EUR 5 per person (approximately)

Cribs/Infant beds are available for EUR 15 per night

Airport shuttle service is offered for an extra charge of EUR 60 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 86 reviews

Art Relais, Lucca (province)
Fair2.0 / 5
Great location, but that's it!
It might say B n B but if you want breakfast it costs an extra 5€. We had # 4 with a king bed, and bunkbeds. The kingbed is worn flat on the sides and still high in the center so it is like sleeping on a little hill. Which is too bad because it was a very comfy mattress. Wifi is terrible, we were rarely with service, or the signal strength was so weak we couldn't access internet or send/receive email. Property is completely unmanned after about 6pm, until service staff who come in about 7am. When we arrived about 4pm another couple was standing on the stoop in the rain and had been waiting 40+ minutes for someone to come let them in. Our fridge didn't work, and the shower head attachment was broken so that you had to hold it with one hand and shower with the other, thankfully my hubby was able to repair it. Property is basic and economy. Tiny shower with 11 inch opening. There was ample hot water, and little squeeze packets of shampoo were available. Property is a smoking property even though they say the 'rooms' are non smoking. Consequently you frequently have smoke smell in your room, especially if like our room the a/c won't blow and you need the windows open. Have no clue what the breakfast is like since it is served on the patio and I refused to walk through the smokers to check it out. Location is convenient to city walls and historic city. Nice neighborhood with restaurants and food store. Eva, super sweet and helpful. I would not return to this BnB.
4 night trip
Art Relais, Lucca (province)
Good3.0 / 5
Good for a one night stay
Hotel was very convenient to Lucca and that's what we wanted. Everything was fine, but nothing to write home about and certainly not someplace you'd want to hang around. But we had limited time to see Lucca, which was fantastic, and this hotel was in a good location and was very inexpensive.
1 night family trip
Art Relais, Lucca (province)
Excellent4.0 / 5
Close to Lucca
The hotel is relatively basic with few services, but the location is great being so close to the walled city of Lucca, it is clean and there is plenty of free parking in the surrounding streets. I would avoid the breakfast as it is average plus there is a great cafe just around the corner.
2 night trip
Art Relais, Lucca (province)
Poor1.0 / 5
Looked good online, but not close up
The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified.
1 night family trip
Art Relais, Lucca (province)
Good3.0 / 5
10 days in Lucca
a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs
10 night trip

See all reviews

Art Relais, Lucca (province)

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