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Heritage House Hotel, Cape Cod

2.5 stars
259 Main StreetHyannisMA02601United States of America, ‏‎800-491-6126
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Good3.2 / 5
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
WiFi
Bad internet service
518See all 518 Hotels.com reviews
From 406 reviewsTripAdvisor Traveller Rating

Heritage House Hotel, Cape Cod

Hotel Info: 866-539-8117

from $99
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed with Sofabed
  • Monomoy 2 Queen Beds
  • Nauset 2 Double Beds
  • Deluxe Room, 1 King Bed, Pool View
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Heritage House Hotel
  • Heritage House Hotel Hyannis
  • Heritage House Hyannis

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 35.00 per night

Optional extras

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 5.95 and USD 10.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built 1968
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Heritage House Hotel, Cape Cod’s small print

Also known as

  • Heritage House Hotel
  • Heritage House Hotel Hyannis
  • Heritage House Hyannis

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 35.00 per night

Optional extras

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 5.95 and USD 10.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 518 reviews

Heritage House Hotel, Cape Cod
Fair2.0 / 5
Never again
Poor view, building and room smelled bad, walls were thin, loud neighbors and guest above could be heard walking around and thumping late in the night. Wifi did not work.
1 night family trip
Heritage House Hotel, Cape Cod
Fair2.0 / 5
Faucet in sink did not drain; addressed w staff twice during stay and was not fixed which was not pleasant. Bed mattresses were not comfortable. We both woke up the following day w low back pain which required Motrin. Also-- there was not an elevator in the 2 story building so we needed to switch to a first floor room to avoid hoisting luggage up the stairs
2 night family trip
Heritage House Hotel, Cape Cod
Good3.0 / 5
Girls weekend away
We checked in around 4:30 and right off the bat had problems with key card. Rooms were clean nice view from balcony, beds a bit uncomfortable but we survived. We got settled finally then went up main st for Ice cream when we got back a group of kids from baseball tournaments were staying in the same hotel but in the 3rd floor very noisy and kept coming by banging on our doors and others on the same floor. The next night again same situation with noise and our room door being banged on each time we contacted front desk we were told "I'll take care of it" upon check out we were asked if we enjoyed our stay we expressed our unhappiness about noise and key card problems and we did not recieve any kind of compensation. Most likely won't stay again at this location
2 night trip with friends
Heritage House Hotel, Cape Cod
Fair2.0 / 5
Disappointed
The building in which we stayed had a security system at the entrance however it was not working. Anyone could enter the building. Our room was located on the ground floor. The hallway in our building had a VERY strong moldy stench as tho a pool was located nearby however...there was no pool in our building. The inside of our shower curtain contained black mold. And altho we were told we had "free WiFi", within minutes of entering their password, my cellphone received an inappropriate text message. I disconnected their "free WiFi" and received no additional messages.
2 night family trip
Heritage House Hotel, Cape Cod
Fair2.0 / 5
The room was alright, but we both hated the shower. It is very narrow, the curtain, being cloth, soaked up so much water and caused it to leak onto and flood the floor each time, and the huge safety bar was in the way.
3 night romance trip

See all reviews

Heritage House Hotel, Cape Cod

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